Data & Analytics Manager
Description
About the job
Blue Bottle Coffee is seeking a curious, commercially minded analytics leader to join the U.S. Finance team. Reporting to the Head of Finance, you will turn our cafe, digital, and product data into the tools and insights our teams use to run and grow the business. Working closely with Cafe Operations, Digital & Product, and Engineering, you will build trusted data foundations and deliver a clear view of the business, our guests, and our products.
This role is remote with a preference for candidates located in Pacific Time. Employees are required to be based within 50 miles of one of the following established Blue Bottle Coffee geographic locations:
The San Francisco Bay Area, Sacramento, Los Angeles, San Diego, Boston, Chicago, Washington DC Metro, New York City Metro, Las Vegas
You Will:
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Set the data and analytics roadmap, partnering with Engineering on infrastructure, KPI definitions, and a single source of truth.
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Drive the organization’s AI reporting and analytics agenda, using tools such as Claude to help management teams quickly analyze performance and act on insights.
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Lead guest analytics across the app, ordering, subscriptions, and loyalty, connecting digital and in-cafe behavior.
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Build dashboards and tools that help Cafe Operations track sales, traffic, labor, and speed of service.
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Partner with Digital & Product to design and evaluate A/B tests for features, offers, and personalization.
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Analyze menu mix, pricing, and launch performance to shape product decisions.
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Support planning, forecasting, and business cases with clear, data-driven recommendations for senior leaders.
You Are:
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A hands-on analytics leader who enjoys turning data into decisions.
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An exceptional cross-functional partner, from cafe leaders to executives.
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A clear communicator who makes complex analysis simple.
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Highly organized, with meticulous attention to detail.
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Calm in ambiguity and able to create clarity across functions.
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Passionate about exceptional guest experiences.
You Have:
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6+ years in analytics, data science, or business intelligence, ideally in hospitality, retail, or food and beverage
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Expert SQL and experience with modern data and BI tools and ERP/Planning systems (e.g., Snowflake, dbt, Sigma or Tableau, Netsuite, Adaptive); Python or R a plus.
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Experience using AI tools such as Claude to speed up analysis, automate reporting, or make insights self-serve for business teams.
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Experience with POS, loyalty, or digital ordering data, and with experiment design.
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Strong commercial acumen and an understanding of P&L drivers.
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Excellent communication and influencing skills across functions and levels.
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A genuine passion for exceptional coffee, hospitality, and creating experiences that people love.
A few benefits we offer:
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Comprehensive health, dental, and vision coverage for eligible employees starting on your first day
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Best-in-class coffee training and continuing education
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Free membership into the Specialty Coffee Association of America and discounts on events (including Expos and Championships)
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401(k) plan
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Paid time off & paid volunteer hours
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50% discount on all products, both online and in-cafe; this includes food, beverages, whole-bean coffee, and merchandise
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Flexible spending account & commuter benefits
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Employee Assistance Program
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Additional benefits information
Skills
As published by lever · 16 questions · 3 written answers
Basics
Please select your preferred city:, Resume/CV, Full name, Email, Phone, Current location, Current company
Short answers (3)
- If you can start after a specific date, please Specify: optional
- If YES, please provide name & relationship (please list only 1 person); if NO, please write N/A:
- Primary Address (Street, City, State, Zip)
Pick from a list (10)
- Are you eligible to work in the United States?
- Will you now or in the future require Blue Bottle Coffee to commence (“sponsor”) an immigration case in order to employ you (for example, H-1B or other employment-based immigration case)? This is sometimes called “sponsorship” for an employment-based visa status.
- Are you 18 or over?
- Are you currently working?
- How soon can you start with us? optional
- Did a Blue Bottle team member refer you?
- Are you a current Blue Bottle Coffee employee?
- Have you previously worked with Blue Bottle Coffee?
- Please confirm the area in which you currently reside. optional
- Please read and tick the checkbox off: optional
Written answers (3)
- At Blue Bottle, we believe in the positive and limitless potential of caring. Because we care, we pursue excellence and the greater good in everything we brew. Caring makes our company, our communities, and our world a better and more resilient place. Caring also has limitless potential because it is free, self-reinforcing, and of endless supply. What do you care about? optional
- At Blue Bottle, we believe in creating memorable moments for our guests. We call that exceptional hospitality. For us, hospitality is not a formula; we believe it starts at the individual level, with the character and welcoming nature of our teams. Tell us why exceptional hospitality is important to you. optional
- Why do you want to work at Blue Bottle?