Deputy/ Anti-Fraud Manager (Customer Education and Promotion)
Posted
Description
Responsibilities:
- Collect, organize, and synthesize information and data from various channels to analyze, monitor, and report on the latest fraud trends.
- Formulate internal and external anti-fraud publicity and education work plans, and track their effectiveness.
- Liaise with various partners to coordinate and promote internal and external anti-fraud publicity and education initiatives.
- Maintain close contact with partners—including frontline, the police, and other relevant authorities—to handle anti-fraud related matters.
Requirements:
- Bachelor degree or above.
- Minimum 3 years of relevant banking work experience or experience in publicity and education preferred.
- Strong communication and interpersonal skills with the ability to establish excellent business partnerships with internal and external units.
- Strong teamwork and collaborative skills.
- Ability to work independently and self-motivate.
- Proficient in PowerPoint and presentation skills, as well as Microsoft Excel and Word.
- Good command of both spoken and written Chinese and English.