Developer Support Engineer I

You will help engineers resolve issues with builds, CI, source control, cloud access, authentication, development environments, and AI coding tools. You will triage requests, manage access through infrastructure as code, identify incidents, and build automation, command-line tools, and documentation.

Responsibilities

• Help engineers resolve issues with builds, CI, source control, cloud access, authentication, development environments, and AI coding tools
• Triage support requests and hand off issues to owning teams when needed
• Grant and manage access through infrastructure-as-code and peer-reviewed changes
• Identify request patterns, raise emerging incidents, and communicate them to affected engineers
• Build scripts, command-line tools, documentation, and AI-powered automation

Requirements

• Have 0–2 years of experience in technical support, IT or systems administration, DevOps, SRE, or a related role
• Demonstrate working proficiency with Linux
• Have experience with Git and GitHub workflows, including branches, pull requests, and merge-conflict resolution
• Have experience writing Python or Bash scripts to automate tasks
• Troubleshoot technical issues by reading logs, reproducing problems, and isolating root causes

Benefits

• Annual bonus
• Equity compensation