Digital Project Manager

About the role

• The Digital Project Manager will be the lead for our client initiatives.
• You should have at least 2+ years of solid Digital Project Management experience ideally in the digital marketing industry covering - Web development/design, Email Campaigns, SEO, and Paid Ads.
• You should be as comfortable talking to clients about their overall goals and requirements as you are talking to developers and creative teams about databases and fixed vs. responsive layouts.
• You are detail-oriented, take initiative, and can handle multiple projects and priorities at the same time.

What you'll do

• Gather project requirements and develop project briefs and statements of work
• Provide end-to-end project management
• Develop and present digital strategies to clients
• Demonstrated experience managing end-to-end digital solutions
• Comfortable using PM and Support technologies such as Zendesk, Productive.io, Slack, etc
• Work closely with design and delivery teams to translate business requirements into technical requirements
• Support sales and account teams through gathering estimates and providing project quotes
• Communicate with the client through kick-off to project close
• Create project plans, monitor and modify project schedules and manage resource plans
• Maintain document control, logs, task assignment lists
• Develop and review project status and reports
• Handle all support related inquires and assign tasks to teams
• Address client queries effectively and in a timely manner
• Manage email campaign calendars and processes
• Analyze digital campaigns success
• Stay up-to-date with digital technology trends
• Communicate regularly with remote colleagues

Qualifications

• 2+ years of digital project management experience
• Proven work experience as a Digital project manager
• Agency experience is a plus
• Superb written and verbal communications skills
• Detail-oriented and able to prioritize and multi-task
• Familiarity with Content Management systems and HTML/CSS
• Understanding of SEO and Google Analytics
• Excellent interpersonal skills and a positive attitude
• Ability to multitask and prioritize tasks