Director of Community Standards, Policies, and Conflict Resolution

PURPOSE OF THIS POSITION:
The Director of Community Standards, Policies, and Conflict Resolution is responsible for developing, implementing, and maintaining community standards, policies, and conflict resolution processes within the university. This position plays a crucial role in fostering a safe and respectful campus environment by ensuring adherence to established guidelines, addressing violations, resolving disputes, and promoting a culture of personal responsibility, integrity, connections, and inclusivity.

DISTINGUISHING CHARACTERISTICS:
Responsible for developing, implementing, and maintaining community standards, policies, and conflict resolution processes within the university.

ESSENTIAL JOB FUNCTIONS:

• Policy Development and Implementation:
  • Develop, review, and update university community standards, policies, and guidelines in in alignment with federal and state laws and university values and standards.
  • Collaborate with relevant stakeholders to ensure policies are effectively communicated and consistently enforced.
• Student Conduct:
  • Oversee the student conduct process, ensuring fair and consistent procedures.
  • Conduct investigations and hearings for alleged violations of university policies, maintaining confidentiality and due process.
  • Administer sanctions as appropriate, focusing on educational outcomes and personal growth.
• Conflict Resolution and Mediation:
  • Establish and oversee a structured conflict resolution process that is fair, impartial, and effective.
  • Mediate and facilitate conflict resolution sessions when necessary, striving for mutually agreeable resolutions.
  • Provide guidance and support to students, staff and faculty members in conflict resolution efforts.
  • Develop and oversee a conflict resolution and mediation program to address disputes.
  • Provide mediation services when necessary and promote respectful resolution of conflicts.
• Compliance Monitoring:
  • Monitor compliance with community standards and policies, conducting regular audits and assessments.
  • Identify and report violations, trends, and areas for improvement and collaborate with relevant departments to address non-compliance issues.
  • Collaborate with appropriate departments to address non-compliance issues.
• Education and Training:
  • Ensure all stakeholders are aware of policies and standards through effective communication strategies.
  • Develop and deliver training programs and workshops for students, faculty, and staff on university policies, codes of conduct, and conflict resolution strategies.
  • Collaborate with academic units to integrate ethics and integrity education into the curriculum.
• Documentation and Reporting:
  • Maintain detailed records of policy violations, conflicts, outcomes and resolutions
  • Prepare regular reports and presentations, highlighting key metrics and areas of concern, and recommend improvements based on data analysis.
• Collaboration and Communication:
  • Will serve on call rotation as administrator on call.
  • Collaborate with various university departments to align policies and standards with university objectives.
  • Communicate policy changes and updates to all relevant stakeholders in a clear and timely manner.
• Risk Assessment and Mitigation:
  • Identify potential risks associated with community standards and policies and develop strategies to mitigate them.
  • Ensure that policies and conflict resolution processes comply with legal and professional requirements.
• Leadership and Management:
  • Supervise the team of hearing officers responsible for policy enforcement, conflict resolution, and education initiatives.
  • Foster a culture of accountability, professionalism, inclusivity, and continuous improvement.

MARGINAL DUTIES:

• Perform other relevant duties as assigned by the Associate Dean of Students, Assistant Vice President and Dean of Students, or Vice President.
• Assist other departments with divisional and university programs (e.g., orientations, homecoming weekend, family and friends' weekend, etc.)