Director of Medical Group Operations

Overview

Director of Medical Group Operations| Medical Practice Leadership

Medical Group Saint Francis Hospital | Evanston, IL

Full-Time | Exempt | DaysStarting Annual Salary: $101,212.80 – $146,619.20

Lead Practice Excellence. Empower Providers. Advance Patient Access.

Saint Francis Hospital Medical Group, a member of Prime Healthcare, is seeking an experienced and collaborative Director of Medical Group Operations to lead the operational performance, growth, and success of our network of physician practices and ambulatory clinics.

This is an outstanding opportunity for a healthcare operations leader who enjoys partnering with physicians, practice leaders, and executive leadership to strengthen practice performance, improve patient access, optimize workflows, and advance strategic growth across a multi-specialty medical group.

We are looking for someone who can think strategically, lead confidently, and drive operational excellence while supporting providers in delivering exceptional, patient-centered care throughout the community.

About Saint Francis Hospital Medical Group

Saint Francis Hospital Medical Group is dedicated to providing coordinated, high-quality care through a network of primary care and specialty providers serving Evanston and surrounding communities. Our physicians, advanced practice providers, and support teams work collaboratively to deliver accessible, compassionate care while creating an exceptional patient experience.

As part of Prime Healthcare, Saint Francis Hospital Medical Group benefits from the resources, support, and stability of a nationally recognized, award-winning health system committed to clinical excellence, physician engagement, and operational success.

Responsibilities

As a Director of Medical Group Operations, you will provide strategic and operational leadership for physician practices and ambulatory services while supporting growth, operational efficiency, provider engagement, and exceptional patient experiences.

• Lead the day-to-day operations of physician practices and medical group clinics to ensure high-quality patient care and operational excellence.
• Partner with physicians, practice managers, and executive leadership to develop and implement strategies that support growth, access, and performance improvement.
• Oversee staffing, budgeting, productivity, scheduling, and resource allocation across multiple practice locations.
• Monitor operational, financial, quality, and patient experience metrics while identifying opportunities for continuous improvement.
• Ensure compliance with organizational policies, regulatory requirements, accreditation standards, and professional practice guidelines.
• Drive initiatives focused on patient access, provider satisfaction, workflow optimization, revenue enhancement, and service line development.
• Develop, mentor, and support practice leaders and staff while fostering a culture of accountability, collaboration, and exceptional service.

Qualifications

• Bachelor’s degree preferred, preferably in business or healthcare management.
• Master’s degree in business or healthcare management preferred.
• Minimum of five years of progressively responsible experience in medical practice management required (with direct experience managing the revenue cycle).
• Knowledge of Accounts Receivable management, coding, Medicare & Medicaid regulations, payor contracting, and Billing & Collections.
• Knowledge of credentialing, regulatory compliance, etc.
• Frequent local travel time required.

The Leader Who Will Thrive Here

You are a collaborative, results-driven healthcare leader who is passionate about physician practice operations, provider engagement, and delivering an exceptional patient experience across a growing network of ambulatory and specialty care locations. You thrive in fast-paced environments where relationship-building, operational excellence, and strategic leadership are essential to success.

You understand that successful medical group leadership requires more than managing day-to-day practice operations. It requires vision, innovation, accountability, and the ability to align physicians, practice leaders, and staff around shared goals that improve access, efficiency, patient satisfaction, and organizational performance.

You enjoy partnering with providers, practice managers, and executive leadership to strengthen operations, support practice growth, enhance the patient experience, and meet the evolving healthcare needs of the communities we serve.

Why Saint Francis Hospital Medical Group?

At Saint Francis Hospital Medical Group, you'll have the opportunity to lead a dynamic network of primary care and specialty practices while partnering closely with physicians and healthcare leaders to shape the future of outpatient care delivery.

Saint Francis Hospital Medical Group is committed to providing coordinated, patient-centered care through a network of dedicated providers focused on improving access, quality, and outcomes throughout the community. As part of Prime Healthcare, the Medical Group benefits from the resources of Prime Healthcare, stability, and opportunities of a nationally recognized, award-winning health system.

If you're ready to bring your medical group leadership expertise to an organization where you can drive practice growth, improve operational performance, support provider success, and make a meaningful impact on patient care, we encourage you to apply.

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Pay Transparency

Prime Healthcare Illinois Medical Group offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $101,212.80 to $146,619.20 on an annualized basis. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.

The company is dedicated to empowering its staff with a comprehensive, competitive benefits package, allowing them the freedom to customize their benefits to fit their unique needs. Our abundant resources, programs, and voluntary options serve as a foundation for individual growth and well-being. Learn more here: https://www.primehealthcare.com/benefitsthatmattermost/

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf