Director of Operations - Food & Beverage - The Hoxton, Amsterdam
Description
What’s in it for you…
- Become part of a team that’s very passionate about creating great hospitality experiences.
- 2 days holiday per month (plus bank holidays).
- Salary aligned with Scale XI of the horeca CAO.
- Enjoy a free night at The Hoxton and a meal for two when you first start with us.
- Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
- Time off to volunteer with one of our partner charities.
- Hox Hero and Nifty fifty, our rewards for going the extra mile and living our values.
- An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
- Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- It’s ok not to be ok, we offer access to OpenUp, a trusted platform for professional support and a network of mental health first aiders.
- Pedal like a local - Enjoy a Swapfiets membership with a discount: repairs and maintenance included.
- Stay active your way with a discounted Urban Sports Club membership, supporting your overall wellbeing and balance.
- Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
- Excellent discounts across The Hoxton and the global Ennismore family.
What we're looking for
Individuals. If you’re looking for a place where you can be yourself, this is it. We don’t even do uniforms.
A clear passion for hospitality. Whether it’s a drink, a meal, or trends in the industry – you love the world of hospitality.
Optimism. You’re all about having a positive impact on the people you interact with.
You’re not precious. We leave our egos at the door and help get things done.
You’re up for doing things differently and trying everything at least once.
If we got stuck in a lift together, we’d have a good time and share a few laughs.
You want to be part of a team that works hard, supports each other and has fun together.
5+ years’ experience in a food and beverage management/director role, in a high-paced and commercial environment.
Multi-outlet budgeting and forecasting experience; a clear understanding of the financial expectations of a successful restaurant and bar business.
Comfortable operating at a senior leadership level — used to representing Operations in property-wide strategy, budgeting and forecasting discussions, and to mentoring department heads.
An ability to manage the revenues and costs on a daily, weekly and monthly basis. You’ll be expected to report results with a granular understanding of the ongoing trends of the business.
A track record of leading large teams in restaurants, kitchen and bars; you’re a natural at inspiring trust and bringing others along on the journey.
Exceptional attention to detail in a fast-paced environment, juggling many things at once, always mindful of what makes or breaks the guest experience.
Previous experience in managing an events space would be a big plus.
Fantastic customer service is at the heart of your approach; you're imaginative when it comes to creating experiences.