Director of Software Engineering - Agentic Architecture & Protocol Standards

If you are a software engineering leader ready to take the reins and drive impact, we’ve got an opportunity just for you.

As a Director of Software Engineering at JPMorganChase within Card & Connected Commerce Technology, you lead a technical area and drive impact within teams, technologies, and projects across departments. Utilize your in-depth knowledge of software, applications, technical processes, and product management to drive multiple complex projects and initiatives, while serving as a primary decision maker for your teams and a driver of innovation and solution delivery.

Job responsibilities

• Set the technical direction and engineering roadmap for agent identity, delegated authorization, tool interaction, and cross-protocol security.
• Lead technical contributions to relevant industry standards-setting organizations, translating Chase requirements into specification proposals and implementation guidance.
• Contribute to industry reference architecture and implementation initiatives through practical engineering and validation of identity, authentication, and authorization approaches.
• Develop reference architectures and implementations that distinguish agent identity, customer intent, delegated authority, mandates, policy decisions, and evidence.
• Engineer patterns for bounded delegation, authority attenuation, revocation, human approval, and enforcement at service and transaction boundaries.
• Define portable, verifiable authority and evidence flows, evaluating centralized and distributed approaches against Chase requirements rather than assuming a registry is necessary.
• Evaluate agent and tool protocols through prototypes, interoperability tests, threat models, and cross-protocol abuse cases.
• Connect agent interactions with payment authentication, merchant assurance, issuer authorization, and dispute-relevant evidence.
• Partner with product architects and engineers on reusable components, interface contracts, and implementation profiles, while product teams retain production delivery and operational ownership.
• Lead cross-functional technical delivery, maintain standards traceability, mentor technologists, and return engineering findings to standards development.

Required qualifications, capabilities, and skills

• Formal training or certification in software engineering concepts and 10+ years of applied experience, including 5+ years leading technologists to anticipate and solve complex technical challenges.
• Deep experience in authorization, identity protocols, distributed systems security, or secure service architecture.
• Strong understanding of OAuth 2.0, token security, workload identity, least privilege, and policy enforcement.
• Practical experience engineering delegated-access, service-to-service, tool-integration, or AI-agent systems.
• Ability to distinguish identity, intent, consent, authority, and evidence in architecture and implementation.
• Experience threat modeling impersonation, excessive authority, confused-deputy behavior, and misuse across trust boundaries.
• Demonstrated delivery of working prototypes, reference implementations, reusable components, and automated tests.
• Ability to interpret emerging specifications, develop precise technical proposals, and lead decisions across product, architecture, engineering, and control functions.

Preferred qualifications, capabilities, and skills

• Experience with MCP, Financial-grade API profiles, sender-constrained tokens, SPIFFE, or workload identity standards.
• Contributions to agentic AI, identity, authorization, open-banking, or payment standards initiatives.
• Experience with customer approval, auditable delegation, transaction authorization, or agentic commerce.
• Experience with conformance testing, interoperability programs, or reference implementation projects.
• Experience hiring, developing, or mentoring engineering talent.