Director Strategic Account Leader

The Director, Business Performance – Semiconductor will lead the business development engine supporting TSMC and other strategic semiconductor clients, depending on capacity and workload availability at TSMC. This role is responsible for owning the end-to-end BD process — from opportunity shaping through solution development and final deliverables — ensuring alignment across operations, engineering, finance, and executive leadership.

This leader will assist with building scalable, repeatable processes for the TSMC account that elevate ABM’s semiconductor capabilities and assist with creation of a standardized go-to-market model that can be deployed across other major chip manufacturers.

This is a high-impact, strategic role requiring strong cross-functional leadership, and the ability to deeply understand client culture, operational sensitivities, risk posture, and performance pain points to design solutions aligned with mission-critical manufacturing environments.

Benefit Information:

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

Key Responsibilities

Strategic Ownership – TSMC Account

• Own the business development model for TSMC.
• Partner with Account Leadership to shape growth strategy and pipeline.
• Translating client needs into structured internal solution development processes.
• Ensure alignment between client expectations and operational capability.
• Drive executive-level engagement, cadence and reporting.
• Understand the competitive landscape in the market to best position ABM
• Use language skill to communicate with Mandarin/Taiwanese-speaking external stakeholders

Process Architecture & Scalability

• Build a scalable BD operating system for TSMC that can be scaled to other semiconductor accounts.
• Standardize:
  • Opportunity intake process
  • Qualification criteria
  • Technical solution development flow
  • Pricing validation
  • Executive review gates
• Develop reusable solution modules and capability decks.
• Create templates and toolkits for replication across other Semiconductor fabs

Capability Development - TSMC

• Identify gaps in semiconductor capabilities.
• Drive internal capability build initiatives.
• Define performance metrics for BD effectiveness:
  • Win rate
  • Cycle time
  • Solution accuracy
  • Margin improvement
• Partner with HR to support targeted recruiting where needed.
• Help formalize ABM’s semiconductor value proposition.

Cross-Functional Leadership

• Facilitate cross-functional pursuit teams.
• Facilitate executive deal reviews.
• Assist with removal bottlenecks in solution development.
• Align field operations with strategic BD objectives.
• Serve as liaison between technical teams and client executives.

Qualifications

Required

• Background in Business, engineering services, or integrated services.
• Proven experience building scalable BD processes.
• Experience leading cross-functional teams.
• Strong financial acumen (P&L, margin modeling, pricing strategy).
• Fluency in oral and written English and Mandarin/Taiwanese
• Entrepreneurial and feedback driven mindset

Preferred

• Understanding of fab operations, critical utilities, cleanroom environments.
• Experience supporting or selling into major chip manufacturers (TSMC).
• Experience with global semiconductor clients.