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District Trade Compliance Manager

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Description

  • Proactively communicate and closely coordinate with RTCM, branch management, and the Director of Trade Compliance (DTC).

  • Keeps informed of current and proposed laws, regulations, directives, rules, and policies applicable to the relevant District governing Trade Compliance at Expeditors and regarding the industry in general.

  • Maintain knowledge about Expeditors’ operating systems, including (but not limited to) GCI, CFIT, EDMS, and ETMS and how those systems support the Company’s ongoing Trade Compliance goals and objective.

  • Communicate regularly with RTCM, branch management and DTC to ensure consistent and accurate messaging, any material changes, and implementation of Trade Compliance goals and objective.

  • Manage Trade Compliance program in the District, including training, monitoring, assessing, escalation and guiding employees on Trade Compliance in the District and/or branch

    This section lists job-specific tasks and duties, such as the ones listed below, that are completed on a regular basis by the employee. Click on the link to view more details about Trade Compliance topic: Trade Compliance SharePoint Page

Create a Tone of Compliance Messaging in Branches

  • Communicate and promote a positive environment in each branch or location within the District that is easy to understand and solutions-oriented.

  • Be an outward example of Trade Compliance as a valuable, integral part of quality customer service and Expeditors business success.

  • Establish, promote, and maintain a collaborative working relationship within the District by supporting branch and District Trade Compliance

  • Foster an environment of uniform compliance by implementing best practices in Trade Compliance, as directed by his/her RTCM.

  • Lead by example, be consistent, and communicate with the RTCM and DTC, as required.

  • Assess and Train

  • Serve as an instructor for at least 50% of annual training credits.

  • Administer and execute the Company Trade Compliance program according to its objectives, policies and procedures.

  • In coordination with the RTCM and DTC, the DTCM will:

  • Visit branches within his/her District regularly to deliver training to help develop and maintain aptitude in Trade Compliance and demonstrate how quality, compliance and customer service are intertwined.

  • Train branch personnel on Company escalation procedures.

  • Periodically assess branch personnel on Trade Compliance issues to help employees develop and maintain aptitude in Trade Compliance areas.

  • Timely inform the RTCM of any deficiencies identified in training, file reviews or assessments.

  • Monitor and Report on Branch Workflow

  • Assess preventive and noncompliance detection measures in his/her District/branch(es) and report to the RTCM regularly.

  • Monitor, assess (or participate in assessing), and implement corrective actions as instructed.

  • Run daily, weekly, and monthly import/export compliance reports and report any anomalies according to escalation procedures.

  • In coordination with the RTCM and DTC, the DTCM will:

  • Implement preventive controls and detection monitoring in accordance with Company policy and all applicable laws, rules, regulations, and directives.

  • Assess preventive and noncompliance detection measures in his/her District/branch(es).

  • Understand performance of all departments in his/her District related to Trade Compliance activities.

  • Escalate and Remediate

  • Follow Company escalation procedures to resolve any non-compliance identified through any means (regular reports, monitoring, disclosure, Govt. visit etc.).

  • Provide regular updates to DM, RTCM, and Product Managers on branch performance, any red flags, legislative changes, policies, procedures, rules or regulation amendments, and related issues/questions.

  • Assist with implementing any remediation plan for corrective action to resolve instances of non-compliance with applicable Trade.

  • laws, rules, regulations, and/or directives that are identified through any method, including monitoring, as instructed by RTCM or DTC.

  • Stay Current on Subject Matter

  • Keep informed of all applicable Trade Compliance laws, rules, regulations and directives in your District and communicate any changes to the DTC and RTCM.

  • In coordination with RTCM, the DTCM will:

  • Prioritize annual training on emerging issues in Trade Compliance to meet the ongoing obligation to be a SME in Trade

  • Compliance

  • Actively participate in the continued training of staff in the area of Trade Compliance

  • Support and implement Company-wide Trade Compliance effort by installing, reviewing, assessing, and reporting on preventive measures and detection monitors within the District

  • Review with Department Managers and all key District personnel, audit results and other findings from centralized exp.o and

  • Other reports; forward findings to the RTCM and DTC for trend analysis and improvement opportunities, as required

  • Be a resource for all employees in District to support branch Trade Compliance

  • Create Customer Value

  • Serve as a resource for branch meetings, sales meetings, and sales calls to create awareness of our Trade Compliance program with customers.

  • Reinforce our strategic differentiators to demonstrate our commitment to 100% Trade Compliance.

  • Service Provider Training & Reviews

  • In conjunction with the Regional DTC, RTCM, Service Provider Management and Product teams, identify high-risk service providers in high-risk locations and deliver the Service Provider Compliance Requirements Training, ensuring Service Providers understand their compliance commitments to Expeditors.

  • In conjunction with Service Provider Management and Product teams, review, assess and potentially audit high risk service providers, ensuring Service Providers meet their compliance commitments to Expeditors.

Knowledge:

  • Expeditors’ Company Policies and Procedures.

  • A passion for Trade Compliance and doing the right thing.

  • Global Logistics Industry knowledge.

  • Passing score on the IATA/FIATA examination.

  • DG certification(s).

  • Security Protocol training: C-TPAT, AEO, STP, or other security protocol, as applicable.

  • Product- or Service-specific export, import and/or operational training/certification.

Skills:

  • Proficient in MS Office, including Excel Formulas and Pivot Tables.

  • Strong organizational and analytical skills with an attention to the details.

  • Fluent in English.

  • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.

  • Proven leadership attitude and skills.

  • Ability to drive through change.

Behaviours:

  • Emotional resilience.

  • Self-reflecting and open to feedback.

  • Initiative and ability to work in autonomy.

  • Role model of integrity and pride for all employees.

  • Proven leadership attitude and background.

  • Professional appearance and attitude.

  • Reliable and accurate.

  • Being supportive of change.

  • Taking initiative and working in autonomy.

Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

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