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The HEINEKEN Company

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Draught Technical Manager

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Description

Position Title: Draught Technical Manager

Location: Addis Ababa

Application Closing Date: October 28, 2026

Job Purpose

Define and provide technical specifications for DBE procurement and purchasing. Ensure installations meet standards. Maintenance & service excellence. Spare parts management. CO2 management & calibration. The Draught Technical Manager is responsible for ensuring the highest quality standards of draught beer across all outlets by managing draught equipment specifications, installation, maintenance, quality assurance, compliance, and technical support. The role provides technical leadership in draught business operations, ensuring optimal equipment performance, service excellence, beer quality, CO₂ management, and flawless consumer experiences while supporting commercial growth and asset productivity.

Key Responsibilities

  • Define technical specifications and standards for draught beer equipment (DBE) procurement and purchasing.
  • Manage installation, commissioning, and calibration of draught systems across all outlets.
  • Implement preventive maintenance programs for draught equipment, coolers, towers, and gas systems.
  • Lead technical troubleshooting and service response activities for outlet issues and breakdowns.
  • Monitor beer quality standards including temperature, carbonation, hygiene, and Perfect Serve compliance.
  • Manage spare parts planning, stock availability, and technical inventory control.
  • Oversee CO₂ supply management, pressure calibration, and gas system compliance.
  • Conduct technical audits, quality inspections, and outlet compliance assessments.
  • Train outlet staff, technicians, and key stakeholders on draught system operation, cleaning, and beer quality standards.
  • Prepare performance reports, analyze technical KPIs, and recommend continuous improvement initiatives.

Job Requirements

Education

  • Bachelor’s degree in mechanical engineering, Electrical Engineering, Technical Management, Food Science, Industrial Engineering, or related field.
  • Technical understanding of draught dispenses systems, refrigeration, and gas management systems.

Experience and Skills

  • Minimum 3-5 years of sales experience within FMCG, brewery, beverage, hospitality, or related industries.
  • Certification in Refrigeration, Beverage Dispense Systems, Technical Maintenance, or Asset Management.
  • Professional project management certification is an advantage.

Preferred:

  • Experience within FMCG, brewery, hospitality, or beverage industries.
  • Previous experience leading technical installation projects and third-party contractors.
Apply

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