Employee Relations Specialist

The Employee Relations Specialist supports a positive, respectful, and productive workplace by providing guidance to managers on workplace concerns, policies, performance matters, and employee relations issues. This position serves as a trusted resource for resolving workplace concerns, conducting investigations, and promoting consistent and fair application of organizational policies and practices. This role also supports employee relations matters within a unionized environment, preferring some familiarity with collective bargaining agreement (CBA) provisions, grievance procedures, and the interplay between organizational policy and contractual obligations.

Essential Job Functions

• Serve as a primary point of contact for managers regarding employee relations matters, workplace concerns, and organizational policies.

• Provide guidance and coaching to managers on performance management, corrective action, attendance, workplace conduct, and conflict resolution.

• Conduct or assist with investigations involving employee relations matters, including workplace conduct, harassment, discrimination, retaliation, and policy violations.

• Maintain accurate, confidential documentation related to employee relations cases and investigations.

• Participate in the Incident Review Committee (IRC) and partner with program management on CAP resolutions.

• Partner with the HR Operations Specialist to conduct employment risk assessments as needed in alignment with Hiring Article 23A.

• Ensure employee relations practices are applied consistently, fairly, and in accordance with organizational policies and applicable employment laws.

• Train and assist managers with performance improvement plans, disciplinary actions, and other corrective measures.

• Support conflict resolution, mediation, and other efforts to address workplace issues effectively.

• Identify recurring employee relations trends and recommend improvements to policies, practices, training, and workplace culture.

• Provide training and education to managers and employees on workplace policies, professional conduct, performance expectations, and employee relations practices.

• Maintain knowledge of applicable federal, state, and local employment laws and HR best practices.

• Collaborate with the Director of Human Resources on employee engagement; conduct surveys and team building training with L&D.

• Maintain a visible presence at AABR locations by visiting worksites on a regular basis.

• Collaborate with HR leadership, legal, and other departments as appropriate on sensitive or complex employee matters.

• Maintain strict confidentiality and exercise sound judgment when handling sensitive employee information.

• Perform other HR-related duties as assigned.