Facility Service Technician

Job Title: Facility Service Technician

Department: Business Development

Reports to: Preventative Maintenance

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary:

The Facility Service Technician supports business operations by performing repair, calibration, and preventative maintenance on critical equipment such as fitness machines, spa, or pool equipment. This role focuses on equipment diagnosis and repair to develop advanced troubleshooting and maintenance skills while assisting the maintenance team.

Key Responsibilities:

• Perform basic repairs, calibration, and preventative maintenance on fitness, spa, and pool equipment.
• Assist with equipment diagnosis and troubleshooting to gain knowledge of advanced repair techniques.
• Support lead mechanics and technicians with repairs and maintenance of material handling and other industrial equipment.
• Conduct simple repairs and routine preventative maintenance under supervision.
• Clean and prepare machines for shop repair or inspection.
• Collaborate with other technicians to inspect, diagnose, and resolve equipment issues.
• Follow safety protocols and maintain a clean work environment.
• Perform other duties as assigned by management.

Qualifications:

• High School Diploma or equivalent.
• 3-5 years of experience in equipment repair, maintenance, or a related field.
• Basic mechanical aptitude with a willingness to learn and grow skills.
• Ability to follow detailed instructions and safety procedures.
• Strong communication skills to effectively collaborate with the team.
• Ability to lift and handle equipment weighing up to 50 lbs.
• Comfortable working in varying environments (indoors/outdoors, temperature fluctuations).

Essential Function	Seldom	Occasionally	Frequently
Stationary Position -- Sitting or Standing			X
Active Position -- Walking, jogging, running	X
Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate			X
Climb/Balance -- Stairs, ladders, ropes, equipment, beams	X
Stoop/kneel/crouch or crawl -- Position self, move		X
Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information			X
See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess			X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less		X
Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more	X
Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.	X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.