Family Intervention Family Advocate

POSITION SUMMARY

Under general supervision this position functions as a direct link between the families enrolling in the Family Intervention Services program and CAPC in accordance with the funding contract. This position is responsible for outreach, intake and enrollment of families, health insurance screenings and accompanying referrals, comprehensive assessment of the families’ strengths and needs, parent coaching, and case management to improve family functioning.

GENERAL REQUIREMENTS:

1. Promote and maintain a sense of collaboration at CAPC.
2. Represent the agency consistently and professionally, always modeling a commitment to its Mission and Values.
3. Have a solid working knowledge of all the rules, regulations, and laws that apply to assigned position/program.
4. Assure program continuity, quality and compliance.
5. Ability to work effectively with diverse staff, parents, children and community members.
6. Develop and maintain mutually beneficial working relationships with other stakeholders to ensure support of the agency’s vision, mission, and values.
7. Attention to detail and following directions with thoroughness and accuracy.
8. Work on multiple tasks and switch among tasks.
9. Respond appropriately to difficult and sensitive matters.
10. Gain cooperation through discussion and persuasion.
11. Understand and carry out oral and written directions.
12. Communicate effectively orally and in writing.
13. Excellent organizational skills and attention to detail.
14. Must be reliable and consistent with attendance and punctuality to work.
15. Abide by the CAPC Characteristics.
16. Other duties, both program-specific and CAPC-related, as assigned.

PROGRAM SPECIFIC DUTIES:

1. Provide intense home-based services to assigned families; focusing on development of family needs and service plans, access to various resources, and overall support with mental health issues challenging the family and/or identified client.
2. Complete home visits independently to meet with clients and families, must be able to utilize appropriate field safety judgement.
3. Conduct risk assessments and follow safety protocols.
4. Complete child abuse reports consistent with mandated reporting laws.
5. Assume responsibility for case assessments, service plans, and reports for each case.
6. Maintain Family Intervention files and data base programs/trackers on a daily basis and assisting with any related statistical and/or evaluation components.
7. Promote and maintain a sense of teamwork between Family Intervention and other CAPC staff, CPS, community partner agencies, and other individuals relevant to the successful case management of each case.
8. Assist the Program Manager as requested.
9. Network with other community agencies and participate when requested, in community and health fairs and other events designed to promote CAPC programs.
10. Establish trust with families through family centered support and encouragement. Use strength-based approach and perspective at all times, while implementing motivational interviewing and knowledge of protective factors in work.
11. Teach problem solving skills to enhance family functioning and assist in setting and achieving family goals.
12. Coach parents to act as advocates for themselves and their children to provide healthy/safe environment for children.
13. Attend IEPs, 504 plans, and SST meetings when appropriate and empower families to selfadvocate when needed.