Founding Product Designer

About the Role

Join an early-stage AI-powered insurtech company as its first product designer. You will own the end-to-end user experience for claims software, turning complex operational workflows into clear, useful tools for insurance teams.

What You'll Do

• Design the claims workspace used by adjusters as well as dashboards for team leads and executives.

• Use product analytics, heat maps, user interviews, and direct observation to understand how customers work and guide product improvements.

• Partner with product and engineering to translate customer problems into workflows and implementation-ready designs.

• Create interaction patterns for AI agents that make their actions, sources, reasoning, and uncertainty visible, while allowing users to review or intervene.

• Lead product design from discovery through delivery as the platform evolves into an enterprise-grade experience.

• Establish design principles and a design system, and use AI-assisted prototyping tools to test ideas quickly.

• Measure whether design changes help users complete work with less effort.

What We're Looking For

• 5 to 8 years of product design experience, with consistent tenures in technology companies.

• Experience as a founding designer or first design hire at an early-stage startup.

• A portfolio demonstrating UX ownership of dense, technical software used by operators throughout the workday.

• Strong UX research and data-informed design skills, including simplifying complex workflows with behavioral analytics and user feedback.

• Experience prototyping with AI coding tools such as Claude or Lovable.

• Product design experience beyond visual design alone, with a track record of working closely with engineering.

• Experience in insurance, claims, healthcare, or another compliance-heavy operational domain is helpful, as is designing AI and human-in-the-loop experiences.

Compensation & Benefits

Base salary is $170,000 to $220,000 USD annually. Visa transfers are accepted; new visa sponsorship is not available.

Location

On-site, five days per week in New York, New York.