French Customer Support Specialist

French Customer Support Specialist

Location: Athens, Greece (Hybrid, On-site, or Remote within Greece relocation required)
Job Type: Full-time | Monday to Friday
Start Date: Immediate

Role Overview

We are looking for a French Customer Support Specialist to join our international team. You will be the first point of contact for customers via phone, email, and chat providing guidance, solving problems, and ensuring a world-class user experience. This is your chance to represent leading global brands while working in a dynamic and collaborative environment.

Key Responsibilities

• Provide professional and empathetic support to French-speaking customers.

• Troubleshoot and resolve technical and service-related issues.

• Accurately document customer interactions in CRM systems.

• Adhere to brand-specific guidelines and quality standards.

• Escalate complex cases to internal teams when necessary.

Requirements

• Native or near-native level of French.

• Good command of English (B2+).

• Excellent communication and interpersonal skills.

• Ability to thrive in a fast-paced, rotating-shift environment.

• Previous customer service experience is an advantage.

• Important: This role does not offer visa sponsorship. Applicants must already have the right to work in Greece.

Salary & Bonus

• Monthly Gross Salary: 1200-1500

• Performance Bonus: Up to 300 per month.

Benefits & Relocation Support

• Flight to Greece (within the EU).

• Two weeks of hotel accommodation upon arrival.

• Airport pickup service.

• Free real estate agency assistance.

• Private health insurance.

• Paid training and onboarding.

• Career growth and internal promotion opportunities.

Why Join Us?

This is more than a job it's an opportunity to grow your career internationally while living in the vibrant city of Athens.

Apply now and join our team!