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Quad Consultancy

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Front Office Host

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Description

Industry: Food & Beverage

Location: Malta

Basis: Full time

Remuneration: Salary

Main Duties:

  • Welcome guests professionally and manage reservations, walk-ins, and inquiries
  • Share brewery offerings, tour details, and event information
  • Host engaging brewery tours and provide interactive patron guidance
  • Ensure positive guest experiences while maintaining a welcoming atmosphere
  • Deliver top-tier customer service and resolve guest concerns quickly
  • Process customer payments and manage sales orders accurately
  • Assist with organizing, setting up, and hosting special events
  • Keep front desk and tour areas clean, organized, and compliant with health standards

What skills do you need?

  • Minimum of Ordinary Level standard of education is preferred
  • Customer service, hospitality, or tourism experience is a plus
  • Excellent communication and problem-solving abilities
  • Proven ability to multitask in fast-paced environments
  • Comfortable operating point-of-sale (POS) systems
  • Available for shift work, including weekends and holidays

Eligibility to work in the EU is a must

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