Front Office Manager

#### Company Description At the two 25hours Hotels in HafenCity, things have a maritime flair: stories of seafaring and the harbor, wanderlust and homesickness become part of your everyday work life. In Hamburg's newest design district, we offer you a job with a guarantee of fun and lots of variety. Just a short walk apart, we work closely together across both hotels. We are a young team, and we love our informal "du" culture. With us, colleagues become friends. **COME AS YOU ARE & SHOW WHAT YOU CAN...** **... in a 4-day week.** Enjoy 3 days off and more flexibility to organize your free time! #### Job Description **What does your working day look like...** - Planning and managing the department and developing the team - Together with your Assistant Front Office Manager, you ensure smooth operations at the Front Office - You take care of your employees' concerns and stand up for them - You make sure not only that guests are satisfied, but also that they are delighted - You are responsible for invoicing and all administrative matters - You act as a role model for the employees in your department - and - last but not least - you are the point of contact for all matters concerning the hotel #### Qualifications **Your personality counts more than your CV...** - Training in hospitality and work experience at the Front Office are desirable - Initial leadership experience in a comparable position or as an assistant - Knowledge of genuine Hamburg insider tips - Ability to delight guests and colleagues - Passion for being a host #### Additional Information **What's in it for you...** - Work as a full-time team member only 4 days per week with full salary compensation and unchanged vacation entitlement - Get to know our 25hours Hotels and stay up to 10 nights a year free of charge as an employee - As part of Ennismore, enjoy generous discounts when visiting our bars and restaurants and when booking hotel rooms around the world - Benefit from great offers from our numerous cooperation partners - Receive a monthly subsidy for your gym membership or your HVV ticket - Be part of our colorful staff parties and much more ...