Graduate Program Coordinator, JCBCL

JOB SUMMARY

The Graduate Program Coordinator for the Jannetides College of Business, Communication & Leadership (JCBCL) is responsible for comprehensive planning, logistics, and academic advising for the Graduate Studies programs. This role ensures the smooth functioning of academic processes by managing course schedules, student records, and degree progress while serving as a primary point of contact for student and departmental inquiries. The ideal candidate is a proactive professional who can manage complex administrative tasks and support the Program Director in implementing special projects and research solutions.

ORGANIZATIONAL RELATIONSHIPS

Reports to: Chair, Graduate School

Supervisory Responsibility: N/A

Indirect Supervisory Responsibility: N/A

ESSENTIAL DUTIES - May include, but is not limited to the following:

Academic Advising & Student Management

• Provide general advising to all current and prospective graduate students
• Manage Academic Probation and Suspension, including low GPA warnings, accountability meetings, and GPA recovery planning.
• Process Curricular Practical Training (CPT) and Optional Practical Training (OPT) paperwork and track forms through e-signature software, coordinating with relevant professors.
• Handle SEVIS policy, paperwork, and challenges for international students.
• Build and maintain program course maps and routinely refresh the program advising guide.

Course & Faculty Administration

• Schedule courses on the College’s spreadsheet and ensure accuracy within the JICS system. Manage course caps and monitor enrollment for overfull or under-enrolled sections.
• Submit course/instructor changes and track faculty notices for course management.
• Maintain a tally of faculty and adjunct courses to report on workload compliance.
• Assist with student registration and check new student communication in Element.

Program Operations & Graduation

• Conduct graduation audits and review degree audits for each graduation cycle prior to final Director approval.
• Plan and order branded graduation gifts and coordinate the JCBCL Awards/Hooding Ceremony.
• Compose and schedule all reminder and informative emails to the student body.
• Assist in compiling data for assessment reports and serve as a point of contact for other departments. General Administration
• Answer department phones and manage general inquiry emails.
• Coordinate and schedule meetings to ensure efficient time management.
• Lead the logistical planning, coordination, and execution of course intensives and residencies to ensure a seamless experience for faculty and students.
• Maintain student records, databases, and general academic documentation.
• Perform other duties as assigned by the Program Director to support departmental efficiency.

General Administration

• Answer department phones and manage general inquiry emails.
• Coordinate and schedule meetings to ensure efficient time management.
• Lead the logistical planning, coordination, and execution of course intensives and residencies to ensure a seamless experience for faculty and students.
• Maintain student records, databases, and general academic documentation.
• Perform other duties as assigned by the Program Director to support departmental efficiency.

ADDITIONAL/NON-ESSENTIAL DUTIES

All remaining duties are considered "nonessential" within the context of the ADA, which means that the function could be reassigned to another employee in order to allow a disabled individual to hold the position. Alternatively, the manager could try to provide a reasonable accommodation so that the disabled individual could perform the function.

LOCATION

Main Campus Hybrid (some remote, some main campus, and/or some other physical location)