Head of Insurance Supply

🍇 About grape: Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first. At grape we pride ourselves on our people and our culture. We continue to grow fast and that’s where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can’t wait to get to know you!

Your role

As Head of Insurance Supply, you will own grape’s carrier and reinsurance partnerships. You will build and diversify our capacity panel, secure the structures behind existing and new products, and ensure our insurance supply grows with the business.

Today, this responsibility is led by our CEOs. You will take it over, build it into a dedicated function and represent Insurance Supply as a member of grape’s Leadership Team.

What you’ll do:

1. Build and diversify our capacity panel

• Develop grape’s capacity strategy for Switzerland and Liechtenstein.
• Identify, qualify, negotiate with and onboard new carriers and reinsurers.
• Lead relationships from the first conversation through due diligence, commercial negotiation and signed agreement.
• Secure the contracted capacity required for grape’s annual business plan and written commitments for the following year.
• Diversify the panel to support growth, enable new products and reduce concentration risk.

2. Build strong carrier partnerships

• Own carrier and reinsurer relationships at operational, commercial and executive level.
• Establish a clear governance cadence, including operational reviews, strategic meetings and annual capacity negotiations.
• Own commercial terms, contracts, renewals, outsourcing agreements and service levels.
• Monitor partnership performance, resolve issues early and build relationships that grow over time.
• Represent grape credibly across the insurance, reinsurance and broking market.

3. Shape products and build the function

• Design and secure the carrier and reinsurance structures required for new products.
• Evaluate pricing, loss ratios, reserving, commissions, capital requirements and solvency implications.
• Work closely with Actuarial, Underwriting, Legal, Compliance, Risk, Product and Distribution.
• Own the Insurance Supply strategy, priorities, OKRs, processes and reporting.
• Provide the Leadership Team with a clear view of capacity coverage, pipeline and risk.
• Hire and lead a Carrier Partnerships Manager as the function grows.

What you’ll bring:

• At least eight years of insurance experience, including carrier partnerships, MGA capacity management, programme business, reinsurance broking or business development at a carrier.
• A demonstrated track record of taking capacity relationships from initial contact through negotiation to a signed binding authority, treaty or comparable agreement.
• Strong commercial judgement and the confidence to negotiate with senior stakeholders across carriers, reinsurers, MGAs and brokers.
• A strong understanding of insurance portfolio economics, including loss ratios, reserving, pricing, capacity and capital implications.
• Experience building long-term external partnerships and a relevant network across the carrier, reinsurance or broking market.
• The ability to move between strategy, relationship building, negotiation and operational detail.
• Fluent English.

Strong advantage:

• Experience working within an MGA or directly with MGA and programme structures.
• Knowledge of Swiss and Liechtenstein employee insurance, particularly KTG, UVG and UVG-Z.
• Familiarity with the Swiss and Liechtenstein regulatory environment.
• German or French proficiency.
• Experience building or leading a capacity or carrier-partnerships function.

If you have built insurance capacity partnerships in another European market and can transfer that experience to Switzerland and Liechtenstein, we would still like to hear from you. 🤝 What we offer in return: 🌱 Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions. 💻 Hybrid setup: Enjoy the flexibility of our hybrid work schedule, with the freedom to work remotely or from our office in Zurich. On Thursdays, our team day, we meet together in our Zurich office. 🪑 Home office stipend: To enable our hybrid setup, we allocate a one-off CHF 200.- home office budget to help you set up your dream workspace in the comfort of your own home. 🌐 Internet allowance: We give you a monthly internet allowance to help cover your internet costs at home and enable you to work seamlessly from your home office. ⏳ Flexible working time: You can distribute your working hours the way you want to. 🧠 Learning budget: We support you in improving your skills, acquiring new knowledge and advancing your career. We also allocate a CHF 1'500.- budget annually ❤️‍🩹 Well-being: Work-life balance is important to us and we foster a supportive work environment. We support you with mental health sessions with our partner Aepsy. 🎫 Team events: Every month we gather for fun and engaging events where we can connect and bond with our colleagues and our teams. ✈️ Team retreats: Once a year we travel somewhere nice to bond with our colleagues. 🚂 Travel and commute: We will cover your SBB half fare card, so we can spend some time together in the office. 🌴 Paid vacation: You get 5 weeks (25 days) of paid vacation every year and 2 additional days of paid vacation to compensate for canton-related holidays, religious holidays, birthdays, etc. The total amount of paid vacation days per year is 27 days. 🧖‍♀️ Wellness budget: Health and well-being looks different for everyone. You can optimize your wellness budget to best fit your needs. 👨‍👨‍👦‍👦 Parental and adoptive leave: We offer additional time off to support employees who are balancing family and work time in the most crucial stages of family life. ✈️ Digital nomad: For every 3 years of employment, you can work for an extended period of time from anywhere in the world (location subject to review). 🏁 Our recruitment process We place particular emphasis on four areas when making our selection decision: professional and technical skills, mindset & values. We evaluate these through the following steps: Step 1 - Your motivation To get to know you better, we invite you to a 30-minute motivational interview with our Talent Acquisition Team. Step 2 - Role fit In the first interview, we assess how well your qualifications and skills align with the role requirements. This discussion will take place with your Hiring Manager. Step 3 - Case study For roles with higher technical demands, we will invite you to complete a case study or technical assessment. This allows us to better evaluate your specific skills and problem-solving abilities. Step 4 - Our culture connect Throughout the interview process, you'll gain insight into our company culture, and we'll explore how your values and mindset align with our ways of working. The final interview will offer a deeper look into this connection, along with broader discussions about the role and our vision. Our diverse experiences, perspectives, and voices make us the company we are, and we would love to learn more about you! -------------------------------------------------------------------------- Health is our foundation. Innovation drives our mission. Together, we’re building the future of employee insurance. At grape, collaboration isn’t just a buzzword, it’s the foundation of how we work, live, and succeed. From bold brainstorms and lessons learned, we overcome challenges side by side. Our time together is our greatest asset. Disrupting an industry that truly needs change takes courage, creativity, and team spirit and that’s exactly what defines us. With well-being at the core, we foster an environment where ideas and people thrive. Your growth matters as much as our mission. Whether it’s supporting your self-care, developing new solutions, or redefining how health and insurance connect, we grow together. Our values guide us every step of the way: keeping Health at Heart, Inventing Together, and always striving to Embrace Clarity.

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