Head Of Operations

Head of Operations: Sydney Branch

Must-have

• Hands-on experience establishing a branch's operational framework, including procedures, SOPs and internal controls
• Solid banking operations and management experience, with strong knowledge of corporate banking operations
• Strong knowledge of core banking operations: deposits, loan drawdowns, remittances, clearing and payments
• Good understanding of Australian banking operational requirements, internal controls and operational risk management
• Proven ability to coordinate across functions and regions, including Head Office, Compliance, Risk Management and IT
• Fluent business communication in both Mandarin Chinese and English
• Full Australian working rights (no visa sponsorship available)

Preferred

• Previous Head of Operations, Operations Manager or equivalent senior operations role
• Banking operations experience in Australia
• Experience in new bank or branch setup, including system implementation, UAT, operational readiness and go-live
• Experience building operations teams, including recruitment, training and people management
• Familiarity with banking systems, SWIFT, payments and clearing, outsourcing and vendor management, and business continuity management
• Working knowledge of APRA, ASIC and AUSTRAC requirements, and experience with regulatory and audit reviews
• Taiwanese banking experience highly preferred, followed by Chinese banking experience (does not need to have been gained in Australia)
• Ability to start within a short timeframe