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Head of Revenue Operations

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Description

You will architect and own the systems, processes, and data supporting go-to-market operations from first touch through pipeline, contracts, expansion, and billing. You will manage CRM, deal desk, forecasting, sales compensation, analytics, quote-to-cash workflows, and billing integrations. You will implement tools, automate manual work, support pricing and product launches, and build the revenue operations team as the business scales.

Responsibilities

  • Own the go-to-market systems strategy and roadmap
  • Manage the CRM as the system of record for pipeline, accounts, and deals
  • Build and maintain deal desk infrastructure
  • Drive forecasting, go-to-market planning, and operating cadence
  • Design sales compensation plans and implement a commissions tool
  • Build go-to-market analytics
  • Drive adoption of new tools and processes
  • Make product launches and pricing changes operationally ready
  • Design the quote-to-cash process and customer data model
  • Own billing configuration and integrations
  • Automate manual work across the revenue stack
  • Build and lead the revenue operations team

Requirements

  • 12+ years of experience in revenue operations, sales operations, or go-to-market systems roles
  • Experience leading the revenue operations function
  • Hands-on CRM administration experience
  • Experience supporting usage-based pricing, prepaid commitments, credits, overages, subscription, or hybrid models
  • Experience designing sales compensation plans and implementing a commissions tool
  • Experience building go-to-market processes and systems from scratch
  • Experience leading full system implementations
  • SQL and data skills
  • Ability to operate independently and prioritize competing demands
  • AI fluency
  • Written and verbal communication skills

Benefits

  • Health, dental, and vision benefits
  • Unlimited PTO
  • Paid parental leave
  • Relocation support
  • Visa sponsorship

Skills

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