Head of Revenue Operations
Description
You will architect and own the systems, processes, and data supporting go-to-market operations from first touch through pipeline, contracts, expansion, and billing. You will manage CRM, deal desk, forecasting, sales compensation, analytics, quote-to-cash workflows, and billing integrations. You will implement tools, automate manual work, support pricing and product launches, and build the revenue operations team as the business scales.
Responsibilities
- Own the go-to-market systems strategy and roadmap
- Manage the CRM as the system of record for pipeline, accounts, and deals
- Build and maintain deal desk infrastructure
- Drive forecasting, go-to-market planning, and operating cadence
- Design sales compensation plans and implement a commissions tool
- Build go-to-market analytics
- Drive adoption of new tools and processes
- Make product launches and pricing changes operationally ready
- Design the quote-to-cash process and customer data model
- Own billing configuration and integrations
- Automate manual work across the revenue stack
- Build and lead the revenue operations team
Requirements
- 12+ years of experience in revenue operations, sales operations, or go-to-market systems roles
- Experience leading the revenue operations function
- Hands-on CRM administration experience
- Experience supporting usage-based pricing, prepaid commitments, credits, overages, subscription, or hybrid models
- Experience designing sales compensation plans and implementing a commissions tool
- Experience building go-to-market processes and systems from scratch
- Experience leading full system implementations
- SQL and data skills
- Ability to operate independently and prioritize competing demands
- AI fluency
- Written and verbal communication skills
Benefits
- Health, dental, and vision benefits
- Unlimited PTO
- Paid parental leave
- Relocation support
- Visa sponsorship