Housekeeper

HOUSEKEEPER POSITION DESCRIPTION

Department: Facilities / Program Operations
Reports To: Program Director or Facilities Manager
FLSA Status: Non-Exempt (Hourly)
Employment Status: Full-Time / Part-Time (as applicable)

Position Summary

The Housekeeper is responsible for maintaining a clean, safe, sanitary, and welcoming environment for youth, staff, volunteers, and visitors. This position performs routine cleaning, housekeeping, and light maintenance support functions in accordance with organizational standards, safety protocols, and applicable health regulations.

Essential Functions and Responsibilities

Facility Cleaning and Sanitation

• Clean and sanitize hallways, offices, lobbies, lounges, restrooms, stairwells, elevators, corridors, and other common areas.
• Sweep, mop, scrub, vacuum, and maintain floors throughout agency facilities.
• Gather, remove, and properly dispose of trash and recycling materials.
• Clean and polish furniture, fixtures, and equipment.
• Clean windows, glass partitions, mirrors, and other surfaces using approved cleaning products and equipment.
• Dust furniture, walls, vents, equipment, and other surfaces to maintain a clean environment.
• Strip, seal, wax, buff, and polish floors as assigned.
• Maintain housekeeping carts, janitorial closets, and storage areas in a clean, organized, and adequately stocked condition.

Maintenance Support

• Conduct routine facility walk-throughs and report maintenance, safety, or repair needs to the appropriate supervisor.
• Follow established procedures for the safe use and storage of cleaning chemicals, supplies, and power equipment.
• Assist with special cleaning projects and facility preparation for events, inspections, or audits.
• Drive agency vehicles, when authorized, to support cleaning and maintenance activities at multiple agency locations.

Grounds Maintenance

• Remove snow and ice from sidewalks, driveways, parking lots, entrances, and emergency exits.
• Apply snow-melting and ice-control materials as necessary to maintain safe conditions.
• Assist with basic exterior facility upkeep as assigned.

Safety and Compliance

• Comply with all agency policies, procedures, safety standards, and infection-control protocols.
• Properly use personal protective equipment (PPE) and cleaning products.
• Maintain confidentiality and professionalism while working in residential and administrative environments.
• Participate in required training and staff meetings.

Other Duties

• Perform other related duties as assigned to support agency operations and resident services.