Housekeeping Supervisor
Description
We’re looking for an individual who embodies the luxury lifestyle experience. An ideal Thompson team member has a passion for creating unique experiences, that can quickly perpetuate a culture of great design and superlative service, with a sharp sense of humor. This candidate will have a passion for exceptional hotel service and who can express that belief in an atmosphere of spontaneity and authenticity.
· Oversees and manages the performance of housekeepers to ensure efficient and profitable operations.
· Coach and train all housekeepers to ensure superior products for guest satisfaction.
· Inspects guestrooms and gives appropriate feedback to housekeepers
· Periodically inventories supply and equipment
· Effectively execute the flow of work through assigning tasks of sorting, washing, folding, and ironing according to company guidelines.
· Inspects and evaluates physical condition of establishment
· Prepare and analyze reports on labor cost and production of operation
· Participate in the daily line-up and regular training/departmental meetings
· Maintain Supplies and report to Executive Housekeeping Manager Items to be ordered for efficient operations on a daily basis
· Adhere to safety guidelines
· Assists with corrective action to continuously improve service results
· Assists with interviews, schedules, training, coaching, and counseling, resolving problems, providing open communication, and recommending discipline when appropriate
· All other duties as assigned by leadership
