HR & Compliance Officer / Multilingual Interpreter-Translator

# HR & Compliance Officer / Multilingual Interpreter-Translator

**Full-time | Remote | Open worldwide | Reports to Executive Leadership**

## About the Role

Akula is hiring a dependable, organized professional for a hybrid role combining HR and compliance administration with active interpreting and translation work. You will support interpreter and translator onboarding, maintain accurate records, track deadlines, and prepare training materials. You will also provide interpreting services by video and over the phone, along with translation services, for medical, legal, social services, and general assignments.

The right candidate follows Akula’s SOPs, documents work in Trello, manages time independently, and communicates promptly with the team.

## Responsibilities

### HR, Onboarding, and Compliance

- Support onboarding for new interpreters and translators, and follow up on outstanding requirements.
- Review submitted documents and profile information according to Akula’s SOPs, including language qualifications, training, identity, experience, and technology setup.
- Track background checks and other required verifications, and keep interpreter and translator profiles and records current.
- Document progress, follow-ups, deadlines, and next steps in Trello.
- Work toward reviewing and clearing **50 interpreter and translator profiles/accounts per month**, based on the number of candidates who submit complete information.
- Help organize hiring, onboarding paperwork, personnel records, training, and staff follow-ups.
- Prepare and update clear onboarding guides, training materials, and SOP documentation.
- Help track business certifications, registrations, renewals, and filing deadlines; bring upcoming deadlines or questions to leadership.
- Protect confidential personnel, client, interpreter, and translator information.
- Escalate sensitive employee matters and unclear compliance questions to leadership.

### Interpreting and Translation

- Provide professional interpreting services in your qualified working languages for medical, legal, social services, and general assignments.
- Interpret by video and over the phone, following Akula’s procedures for confidentiality, professionalism, and assignment requirements.
- Complete translation assignments in your qualified working languages.
- Maintain the equipment and workspace required for video and phone assignments.

## Qualifications

- **C2-level English**, with strong speaking, listening, reading, and writing skills. Akula accepts the 50-minute EF SET certificate showing C2 in listening and reading, or another accepted English proficiency certificate.
- Professional interpreting and translation ability in **three additional languages besides English**.
- At least **three years of interpreting experience** and the ability to provide professional translation services in your working languages.
- Strong organization, attention to detail, and reliable follow-through.
- Ability to balance administrative responsibilities with active interpreting and translation assignments.
- Ability to work independently, manage deadlines, and communicate promptly if work may be delayed.
- Dependable attendance and punctuality during scheduled work hours. Remain at your workstation and available for assigned work, except during breaks, meetings, or approved time away. Notify your supervisor if you will be away or unavailable for more than 15 minutes, excluding breaks and approved time away.
- Comfortable using Google Workspace, including Gmail, Google Drive, Google Docs, and Google Sheets; able to use Trello or willing to learn.
- Familiarity with ChatGPT, Claude, and other current AI tools, or willingness to learn. Follow Akula’s confidentiality procedures and do not enter confidential information into AI tools that Akula has not approved.
- A computer, wired USB headset, reliable internet, and a quiet, professional workspace. Video assignments require a suitable camera, lighting, and background.

## Preferred Experience

- HR administration, interpreter and translator onboarding, credential tracking, or background-check coordination.
- Work in interpreting, healthcare, legal services, social services, staffing, or another setting where qualifications and records must be verified.
- HIPAA training, 40-hour medical interpreter training, legal interpreter training, or professional interpreting or translation certifications.
- Experience with MWBE certifications, public-sector contracts, or business registrations.

## Performance Expectations

- Work toward reviewing and clearing **50 interpreter and translator profiles/accounts per month**, depending on complete candidate submissions.
- Document all applicable requirements for profiles marked cleared.
- Keep Trello records, follow-ups, and deadlines current.
- Complete assigned interpreting and translation work professionally and according to Akula’s SOPs.

“Cleared” means that applicable requirements have been received, reviewed, and documented. The monthly target depends on candidates submitting complete information.

Location: Remote - Anywhere

Skills required for this job:

• Background data management
• Company registration
• Employee onboarding
• Employee relations
• HR documentation
• Human resources (HR)
• Personnel records
• Provider credentialing
• Regulatory compliance
• Staffing management
• Standard operating procedures (SOP)
• Translating and interpreting