HR Coordinator

Title: HR Coordinator
Reporting to: Site HR Manager
Location: 48 Cox Lane, Chessington, KT9 1TW
Salary: up to £30,000 per annum, dependent on experience + benefits
Working pattern: Monday–Friday, 8:00–17:00 (40 hours) Some flexibility required to support a 24/7 operation.

About the Role
As an HR Coordinator, you will play a key role in supporting the site’s day-to-day people operations across the full employee lifecycle. Acting as the first point of contact for HR on site, you will provide practical, solutions‑focused support to colleagues and managers in a fast‑paced FMCG environment.
This is an excellent opportunity for an HR professional looking to build strong generalist experience, gain exposure to employee relations, recruitment and site‑wide HR initiatives, and work closely with operational leaders. You will be fully embedded in the site, contributing to people‑focused decisions that directly impact performance and engagement.
Reporting to the Site HR Manager, you will work alongside an HR Advisor, gaining hands‑on experience across a broad HR remit while developing the skills required to progress your HR career.

Key Responsibilities
HR Operations & Compliance

Maintain accurate and compliant employee records on the HRIS
Coordinate end‑to‑end employee lifecycle activity, including probations, contractual changes, internal moves and leavers
Daily monitoring of time and attendance data, escalating anomalies and compliance risks to line managers and HR Advisors
Track working time, promptly escalating non-compliance, supporting investigations into any breaches
Monitor the annual leave process ensuring compliance with usage, and all HRIS records are up to date
Support monthly payroll processing, ensuring accurate updates to the HRIS and resolving payroll queries
Monitoring Right to Work compliance, keeping accurate records and holding right to work meetings where necessary
Supporting the general operation of the site by monitoring stationery and PPE levels, placing orders when required
Maintaining accurate records of staff lockers and carrying out weekly locker searches
Attend operational Tier meetings and contribute to ongoing people initiatives

Recruitment & Onboarding

Support the full recruitment process, from drafting job descriptions through to interviewing and candidate assessment
Prepare and issue offer letters, contracts and onboarding documentation
Deliver a positive onboarding experience, coordinating inductions, equipment, PPE and lockers for new starters
Holding weekly agency site tours, welcoming new workers to the business and maintain supporting documentation for compliance

Employee Relations Support

Record absence and lateness, identifying trends and escalating repeat cases appropriately
Support managers with return‑to‑work processes and documentation
Assist with investigations and absence/lateness reviews by coordinating meetings, gathering statements and maintaining case records
Manage Occupational Health processes, including health surveillance and post‑offer questionnaires

Training & Engagement

Deliver bite‑size training sessions to operational leaders on core HR processes
Support the Site Engagement Forum (SEF), attending meetings and tracking agreed actions

Contribute to HR projects and site initiatives that improve consistency, engagement and compliance
Carry out regular staff surveys (including new starters, agency workers and exit interviews), analysing trends and sharing recommendations to the wider HR team

Experience Required
Essential

Minimum 1 years’ HR generalist or coordination experience
Working knowledge of UK employment law
Strong administrative and organisational skills are paramount
Self-starter, able to manage a wide variety of tasks simultaneously
Excellent written and verbal communication skills
Strong IT skills, particularly Excel, Word and Outlook

Desirable

CIPD Level 3 qualified (or working towards)
Experience within FMCG, manufacturing or a high‑volume environment
Experience using HRIS and/or time & attendance systems

Benefits

25 days holiday plus bank holidays
Pension: 5% employee / 3% employer contribution
Life insurance (3x annual salary)
Enhanced maternity and paternity pay
Discount and benefits platform
Cycle to Work scheme
Employee Assistance Programme
Sports & Social fund
Staff sales