HR People Operations Insights Adviser
Description
- Job grade: Higher Executive Officer
- Contract type: Temporary, Fixed term, Loan
- Length of employment: This post is a temporary Fixed Term appointment available for 12 months due to limited funding for project work. There may be the potential, but no guarantee, of extension or permanency.
- Business area: FSA - Corporate Services - People and Organisational Change
- Type of role: Human Resources
- Working pattern: Flexible working, Full-time, Homeworking
- Number of jobs available: 1
Location
Please be aware that this role can only be worked within the UK and not overseas.
Travel within the UK will be required on an occasional basis, possibly with overnight stays.
About the job
Job summary
The FSA is a non-ministerial department of over 1600 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one - to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system. Are you passionate about using data and insight to improve services, influence decision-making and drive continuous improvement? We are looking for an HR People Operations Insights Adviser to play a key role in embedding a data-driven and insight-led culture across our People Operations and Recruitment teams. Working closely with the People Operations Manager and in partnership with the HR People Insights Lead, you will act as the vital link between operational delivery and workforce intelligence. Through analysis, reporting and performance monitoring, you will help turn complex workforce data into meaningful insights that support better decision-making, service improvement and workforce planning. This is an exciting opportunity for someone who enjoys looking beyond the numbers to identify trends, risks and opportunities, using evidence and operational intelligence to influence positive change.
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Job description
As HR People Operations Insights Adviser, you will lead the development and delivery of reporting, management information, performance metrics and key workforce insights across People Operations and Recruitment. You will analyse service activity, workforce trends and operational data to identify patterns, emerging issues and opportunities for improvement, ensuring that intelligence is effectively communicated to stakeholders at all levels. You will support HR Business Partners and People leaders by providing workforce analysis that informs workforce planning and organisational decision-making. Working closely with operational teams, you will identify recurring themes and service pressures, helping to develop proactive communications, guidance and interventions that improve understanding, reduce avoidable demand and strengthen service delivery. A key part of the role will involve undertaking quality assurance, audit and compliance activity to ensure data integrity, service consistency and adherence to governance requirements. You will support the development of robust data capture, validation and reporting processes, helping to improve the quality and reliability of workforce information across the organisation. You will also play an important role in shaping future reporting capability, collaborating with the Recruitment team, Workday Product Manager and wider People teams to develop dashboards, reporting tools and system enhancements. Supporting the adoption of digital and AI-enabled solutions, you will help improve operational efficiency, reporting capability and user experience. As a subject matter expert within designated operational areas, you will contribute to knowledge sharing, continuous improvement initiatives and the promotion of evidence-based decision-making across People Operations and Recruitment. By building strong relationships across the organisation, you will ensure insight is used effectively to support strategic priorities, improve services and deliver positive outcomes for colleagues and managers. Please read before applying This post is a temporary Fixed Term appointment available for 12 months. There may be the potential, but no guarantee, of extension or permanency. Candidates that are already established Civil Servants or from non-departmental public bodies (NDPBs) will come to the FSA on a Loan basis and will need to request permission from their Home Department for the Loan prior to applying for this vacancy. Note for FSA employees You must seek approval from your substantive manager before applying for any non-permanent vacancy - please refer to the ‘Temporary internal appointments framework’ on the FSA intranet for more details. Please note that if applying for a temporary post within the FSA or elsewhere on promotion, successful appointment will not automatically result in a permanent promotion - you will revert to your current substantive grade at the end of the Fixed Term or Loan period (unless funding has been approved to make the post permanent). If you are applying for a vacancy on a Loan basis you MUST seek approval from your Director in line with our FSA Staff loans policy. |
Person specification
Please read the attached Candidate Pack to discover further details about the role, who we are looking for and the criteria we will assess against during the selection process. We look forward to receiving your application and wish you every success. |
Benefits
Please take a look at the Working for the Food Standards Agency , Civil Service Careers to find out about the benefits the FSA has to offer Please also refer to the Terms and Conditions statement attached to this advert. |
Things you need to know
Artificial intelligence
Selection process details
Full details of the selection process can be found in the attached candidate pack. Application and shortlisting You will be asked to provide personal details (not seen by the Panel) and to confirm your eligibility to apply for the role. You will then be asked to complete an application which will be used to assess you against the following essential criteria. Essential criteria Experience · Lead criteria: Experience of analysing and interpreting workforce data within an HR environment using HR Systems (such as WorkDay) to identify trends and insights to support decision-making and improve service delivery. · Experience of producing and presenting reports, management information or data insights, communicating the information clearly to a range of stakeholders. · Experience of building and maintaining effective relationships with a range of stakeholders, working collaboratively to resolve issues and deliver service improvements. · Experience of contributing to continuous improvement activities, using evidence and feedback to identify solutions and improve services. Lead Criteria An initial sift will take place on the Lead Criteria. In the event that we receive a large number of applications, the minimum pass mark for the Lead Criteria may be raised at shortlisting stage. Candidates who apply under the DCS, GPTW or RIS schemes and meet the minimum requirements will be unaffected by the pass mark raise. Interview If successful at shortlisting stage, you will be invited to a final interview in which we will assess you against the following Experience requirements of the role: Experience · Experience of analysing and interpreting workforce data within an HR environment using HR Systems (such as WorkDay) to identify trends and insights to support decision-making and improve service delivery. · Experience of producing and presenting reports, management information or data insights, communicating the information clearly to a range of stakeholders. · Experience of building and maintaining effective relationships with a range of stakeholders, working collaboratively to resolve issues and deliver service improvements. · Experience of contributing to continuous improvement activities, using evidence and feedback to identify solutions and improve services. Assessment exercise As part of the interview process, you will be asked to prepare a seen presentation to assess you on the following Experience criteria: Experience of building and maintaining effective relationships with a range of stakeholders, working collaboratively to resolve issues and deliver service improvements. Further information and the presentation title will be provided to you 24 hours in advance of your interview. Expected Timeline Advert closes: 17 November 2026 Sift: Expected to take place From 18 November 2026 Final panel interview: Expected to take place week commencing 30 November 2026 Interviews will be held remotely via MS Teams. (If you do not have the Microsoft Teams application installed on your computer, you can join on the web without installing the application). Please note that indicated dates may be subject to change. Childcare Vouchers Any move to the Food Standards Agency from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Reserve List A reserve list will be held for a period of up to 12 months from which further appointment may be made. Candidates that do not pass the interview but have demonstrated an acceptable standard may be considered for similar roles at a lower grade. Visa Sponsorship Please note that the FSA does not offer visa sponsorship and cannot provide advice on visa applications Making a complaint The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission’s Recruitment Principles. If you feel your application has not been treated fairly in accordance with the principles, and you wish to make a complaint, you should email the FSA’s Director of People at [email protected]. If you are not satisfied with the response, you can contact the Civil Service Commission. |
Feedback will only be provided if you attend an interview or assessment.
Security
Nationality requirements
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Working for the Civil Service
We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).
Diversity and Inclusion
Apply and further information
Contact point for applicants
Job contact :
- Name : Robyn McNally
- Email : [email protected]
Recruitment team
- Email : [email protected]
Further information
Attachments
| Final - Candidate Pack - People Operations Insights Adviser (HEO) Opens in new window (pdf, 968kB) |
| Terms and Conditions as at April 2020 Opens in new window (pdf, 42kB) |
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