Human Resources and Office Assistant

MUSH is a place where driven individuals unlock their highest potential. We believe that change starts within, and as a team, we accomplish extraordinary feats. If you want to build a reputation of doing hard things well, and aspire to make the world a little healthier, MUSH may be a great place for you.

Our first product line of ready-to-eat overnight oats pioneers a new category for the breakfast occasion, offering a healthy, satiating, and convenient alternative to traditional morning meals. By making healthy food more accessible, we believe that humankind can feel, think, and do better.

Role Description

MUSH is seeking a dynamic individual to provide administrative, reception, and HR support to our food manufacturing facility in Salt Lake City. The successful candidate is detail oriented, proactive, and comfortable balancing administrative tasks with people-focused responsibilities in a fast-paced environment.

General Responsibilities:

• Greet and check in visitors, and direct them to the appropriate area
• Keep the reception area clean, organized, and presentable
• Answer and route phone calls in a courteous, professional manner
• Receive, sort, and distribute incoming mail and packages
• Perform data entry with a high level of accuracy and attention to detail
• Assist departments with generating reports and organizing data as requested
• Keep office postings and digital displays current and accurate
• Provide administrative support to area leads and the management team on new and ongoing projects
• Help communicate company updates to teammates
• Monitor office and facility supply levels, and order, purchase, pick up, and return supplies as needed
• Translate documents and communications between English and Spanish as needed
• Handle sensitive information with discretion and follow company policies and procedures

HR Responsibilities:

• Act as the first point of contact for front-line teammates on day-to-day HR questions, including PTO requests, BambooHR access, and benefits, and resolve issues or escalate them to the appropriate HR team member
• Coordinate coverage for teammate absences by contacting available teammates and staffing agency partners, and update the team schedule to reflect changes
• Maintain accurate, up-to-date attendance records
• Support annual open enrollment by walking teammates through their benefit options and helping Spanish-speaking teammates review and complete their elections in BambooHR
• Enter and maintain teammate data in BambooHR
• Assist with onboarding and new hire orientation
• Maintain teammate records in accordance with federal and state requirements
• Support teammate recognition programs, such as birthdays and work anniversaries, including preparing items and tracking recognition supplies
• Schedule interviews, meetings, and trainings

Other:

• Perform other duties as assigned

Qualifications

Required:

• High school diploma or GED
• Fluency in English and Spanish (reading, writing, and speaking), including the ability to translate written materials
• 1+ year of administrative or office support experience
• Proficiency in Microsoft Office and Google Workspace
• Valid driver’s license
• Excellent verbal and written communication skills, with a friendly, approachable manner
• Strong organizational and time management skills, with the ability to prioritize multiple tasks and work with minimal supervision
• Ability to handle confidential information with discretion
• Adaptability to changing priorities and a collaborative, team-oriented approach

Preferred:

• 1+ year of HR experience
• Experience with BambooHR or another HRIS
• Experience in a manufacturing or production environment

Cultural Expectations:

• Set an example. Hold yourself accountable to standards of excellence
• Teammate: know when to follow, know when to lead; always serving others
• Beginner’s Mind: provide possibilities, options, and solutions
• Communicator: use tact and precision to communicate ideas, issues, and feedback
• Self-Starter: there is no turn-key manual for success, you are helping to build one
• Results Driven: you demand results, but focus on the robust processes that yield them
• Attention to Detail: unwavering discipline with little things that make big differences
• Relationship Builder: customer first mentality with all internal & external counterparts
• Problem Solver: expect the unexpected; be agile & effective in combating issues
• Thrive on Adversity: our goals are lofty and our values are grounded in humility. We bite off more than we can chew and roll our sleeves up when the situation calls for it
• Fun: check the fun box every day. Love what you do & do it well.

Schedule: Monday–Friday, 9:00 a.m.– 5:30 p.m., with occasional early starts preferred to support shift coverage