Human Resources Generalist

Job Summary:

The HR Specialist is a trusted partner who helps create a consistent, supportive, and compliant team member experience. Working closely with leaders, team members, and HR colleagues, this role strengthens day-to-day HR service delivery, promotes a positive workplace culture, and helps ensure people practices align with organizational needs and company values.

Job Goals:

• Provide timely, professional, and consistent HR support to team members and leaders.
• Support effective team member relations, performance management, attendance, and workplace expectation processes.
• Maintain accurate team member records and HR documentation and support compliance requirements.
• Promote a positive team member experience through engagement efforts, on-site support, and responsive service.
• Help maintain an organized, efficient, and productive office environment.
• Provide dependable backup support for recruiting, leave administration, onboarding, pre-access, and other HR operations.

Job Responsibilities:

Team Member Relations & Leader Support

• Provide team member relations support by serving as a trusted in-office resource for team members and leaders and responding to workplace concerns.
• Provide performance management guidance to leaders regarding performance concerns, disciplinary actions, performance improvement plans, attendance issues, and workplace expectations.
• Respond to team member and leader inquiries in a timely and professional manner, most often in person.

HR Administration & Compliance

• Administer and maintain team member records and HR documentation within appropriate systems.
• Oversee disciplinary action documentation, attendance management processes, I-9 compliance, unemployment claims administration, and related HR compliance activities.
• Support policy administration by promoting consistent application of company policies, practices, and employment regulations.

Team Member Experience & Recruiting Support

• Coordinate and support workforce engagement initiatives that foster a positive workplace culture through regular interaction and on-site presence.
• Provide recruiting support, including interviewing, candidate evaluation, and coordination of recruiting activities.
• Support onboarding and pre-access processes and provide backup for leave administration and other HR operations as needed.

Operational Support & Cross-Functional Collaboration

• Provide support for urgent after-hours requests and critical operational issues as assigned.
• Collaborate with cross-functional teams to support timely resolution of team member and office-related matters.