Human Resources Manager

Under the guidance of the Human Resources Director, the Human Resources Manager serves as a strategic partner to assigned business units, with a primary focus on supporting Operations. This role carries out responsibilities across employee relations, training and development, organizational development, workplace investigations, workforce planning, and compliance.

The Human Resources Manager serves as a trusted advisor to Operations leaders and front-line managers, providing guidance on HR policies, employee relations matters, workforce planning, and compliance. The ideal candidate will demonstrate agility, adaptability, and the ability to navigate ambiguity in a fast-paced, dynamic environment.

This highly collaborative position requires strong judgment, a solutions-oriented mindset, and the ability to build effective relationships across all levels of the organization.

Operations Partnership & Workforce Support

This role works closely with Operations leadership to understand workforce needs and provide practical HR guidance and support.

• Partner with Operations leaders to communicate HR policies, procedures, programs, laws, and best practices.
• Support workforce planning, onboarding, and training needs for field and hourly employees in partnership with Operations leadership.
• Identify and resolve problems in a timely manner by gathering and analyzing information and developing alternative solutions.

Employee Relations & Workplace Investigations

The HR Manager serves as a trusted resource for leaders and employees when addressing workplace concerns and complex employee relations matters.

• Conduct workplace investigations, document findings, and recommend appropriate corrective actions.
• Provide employee relations counseling and guidance related to disciplinary actions and employee separations.
• Protect the interests of employees and the company through the consistent application of HR policies and governmental laws and regulations.

HR Compliance & Policy Administration

Maintaining consistent HR practices and compliance across a multi-state workforce is an important part of this position.

• Ensure compliance with all HR policies, procedures, and applicable regulations.
• Collaborate with Benefits to guide managers through leave of absence and reasonable accommodation requests in accordance with FMLA, ADA, and applicable state laws.
• Work alongside Operations leaders and the Compliance Team to maintain wage and hour compliance for hourly field employees across multiple states.
• Assist with the development of Human Resources policies and provide advice, assistance, and follow-up regarding policies, procedures, and documentation.

HR Reporting & Projects

The HR Manager supports HR and Operations leadership with reporting, analysis, and projects that contribute to organizational and workforce initiatives.

• Prepare and analyze HR reports and metrics for management as necessary or requested.
• Lead and participate in HR-related projects as needed.