Information System Security Officer (ISSO)

Pearl Interactive Network is seeking an Information System Security Officer (ISSO).

The Information System Security Officer (ISSO) is responsible for supporting the security, compliance, and ongoing authorization of information systems. The ISSO implements and monitors security controls, manages security documentation, identifies and mitigates security risks, and ensures systems comply with applicable security policies, standards, and regulatory requirements..

Pearl offers a Competitive Compensation and Benefits package to include:

• Medical, Dental, Vision, and Life Insurance
• Paid time off, Paid holidays
• 401K eligibility
• Additional ancillary benefits to support your lifestyle professionally, physically, and financially through our professional development and coaching program.

Essential Duties and Responsibilities:

• Serve as the designated senior official responsible for coordinating physical security, personnel security, information protection, and applicable information systems security activities in accordance with §H.2.4.
• Oversee implementation and maintenance of security procedures, controls, and safeguards designed to protect government information, information systems, facilities, equipment, and personnel against unauthorized access, disclosure, loss, or misuse.
• Coordinate security-related communications and activities with the Office of Security and Identity (OSI) through the COR, ensuring security matters are routed through established government communication channels.
• Administer and monitor personnel access-control processes, ensuring access is granted only to appropriately authorized individuals and consistent with applicable security requirements.
• Coordinate personnel security processing, including tracking required background investigations, Public Trust requirements, identity verification, PIV credentialing, and applicable authorization milestones.
• Verify that personnel satisfy applicable security and authorization requirements before receiving access to government information, systems, facilities, or performing duties requiring such access.
• Manage security documentation, access records, personnel authorization information, incident reports, and other required security records in accordance with applicable government procedures and records management requirements.
• Support information systems security by coordinating implementation of approved security controls, monitoring access permissions, reviewing security-related procedures, and reporting suspected vulnerabilities or unauthorized activities.
• Coordinate with authorized IT personnel to ensure appropriate account provisioning, access modifications, account deactivation, and removal of access privileges when personnel change roles or separate from the program.
• Monitor compliance with applicable security policies, information handling procedures, confidentiality requirements, and approved government information protection standards.
• Protect sensitive and government-provided information by ensuring appropriate handling, storage, transmission, access restrictions, and disposal practices are followed.
• Coordinate the reporting, documentation, escalation, and response to suspected security incidents, unauthorized access, information disclosures, lost equipment, and other security-related events.
• High School Diploma or equivalent
• 3+ years experience in a call center, customer service, or government information support role.
• Promptly notify the appropriate management and government contacts of reportable security incidents in accordance with established incident reporting procedures and applicable contractual requirements.
• Support security incident investigations by preserving relevant records, documenting known facts, coordinating with authorized investigative personnel, and tracking corrective actions to completion.
• Conduct or coordinate periodic reviews of access permissions, personnel authorization status, security documentation, and compliance records to identify discrepancies and reduce security risks.
• Coordinate physical security measures for facilities, workspaces, equipment, and controlled areas, including access procedures, visitor coordination, and reporting of physical security concerns.
• Support security awareness activities by communicating applicable security procedures, reinforcing personnel responsibilities, and coordinating required training with designated program stakeholders.
• Coordinate with the Project Manager, Site Manager, Recruiting/Clearance Coordinator, IT support personnel, and other functional leads to resolve security issues and maintain operational compliance.
• Maintain accurate records of security reviews, incidents, corrective actions, access changes, personnel processing milestones, and required security-related communications.
• Assist with security assessments, compliance reviews, audits, and government inquiries by providing authorized documentation and tracking remediation activities.
• Ensure security-related changes, system access decisions, and technical configurations are implemented only by authorized personnel and through applicable approval processes.
• Identify security risks, recommend mitigation measures, and escalate matters requiring government decisions, formal approval, or specialized security support.
• Performs other related duties as assigned.

Qualifications & Skills:

• 5+ years of security-management-related work.
• Federal/ISSO experience is preferred.
• Working knowledge of information security principles, risk management, and security controls.
• Experience with security documentation, vulnerability management, and compliance activities.
• Understanding of access control, system hardening, vulnerability management, incident response, and continuous monitoring.
• Strong analytical, documentation, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with technical and non-technical stakeholders.
• Strong attention to detail and ability to manage multiple security requirements and deadlines.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to walk, sit and use hands to manipulate, handle, or feel. The employee is occasionally required to stand and reach with hands and arms.