Institutional Researcher and Data Analyst

Essential Functions:

- Provide analytical support for accreditation activities (SACSCOC and program accreditation), academic program review, and departmental projects

- Collect, analyze, and interpret data for internal use, external surveys, government-mandated reporting, and continued accreditation

- Coordinate reporting of data to external entities, including the National Student Clearinghouse, IPEDS, THEC/TICUA, the Common Data Set, U.S. News & World Report, College Board, and NC-SARA

- Collaborate across college offices including Institutional Accreditation and Effectiveness, IT, Registrar, Enrollment Management, Financial Aid, Finance, Administration, and Human Resources

- Develop and maintain institutional dashboards and reports, including annual fact books

- Administer course evaluations, student surveys, campus surveys and similar reports, and analyze resulting data

- Conduct data quality assurance checks and reviews to ensure accuracy, consistency, integrity, confidentiality, and compliance with institutional policies

- Remain informed about emerging technologies, analytics practices, and artificial intelligence tools that can improve efficiency, reporting, and institutional effectiveness

- Assist with market research for existing academic programs and potential new programs

Specific Job Knowledge, Skills, and Abilities:

- Familiarity with higher education reporting requirements and accreditation processes

- Knowledge of student information systems such as Colleague/Banner or similar enterprise systems

- A strong understanding of research methodology in education

- Advanced spreadsheet skills, including pivot tables and data analysis functions

- A strong aptitude in using databases, query tools, SQL, etc.

- Demonstrated ability to collect/extract, clean, analyze, summarize, and visualize data

- Exceptional attention to detail and organization, strong analytical abilities, intellectual curiosity, and a commitment to providing accurate and ethical information in support of the University's mission

- Strong collaborative spirit and interpersonal skills

- Ability to manage multiple priorities and meet strict deadlines while maintaining a high degree of accuracy