Intake Coordinator Supervisor (Bilingual Preferred)
This position is no longer accepting applications (closed Oct 30, 2026).
Description
SALARY RANGE (Non-Bilingual): $3,012.59 - $4,450.97 Bi-weekly; $78,327.34 - $115,725.22 Annual
SALARY RANGE (Bilingual): $3,132.59 - $4,570.97 Bi-weekly; $81,447.34 - $118,845.22 Annual*
REPORTS TO: Manager, Administrative Services
The Regional Center of the East Bay (RCEB) is one of 21 Regional Centers that are community-based, private non-profit corporations under contract with the California Department of Developmental Services. RCEB provides intake, assessment, diagnosis, and coordinates community-based services for over 25,000 children and adults with developmental disabilities in Alameda and Contra Costa counties.
RCEB envisions a future where persons with developmental disabilities are truly a part of the community. Persons with developmental disabilities receive supports and services they need to succeed. The supports and services change as the need changes.
In our dream, children with developmental disabilities live with families in typical communities. Many choose to attend their neighborhood schools and play with neighborhood friends. Adults with developmental disabilities live in the residence of their choice – with family members, with friends, or with their spouse / significant other. They engage in activities of their choice – work, volunteering, education, training, or leisure. They have meaningful relationships with friends and coworkers and are seen as valuable, contributing members of their communities.
SPECIFIC DUTIES.
Under general direction, provides supervision to assigned staff. Coordinates day-to-day workflow of intake coordinators to meet Intake and Assessment requirements and department’s objectives. Responsibilities includes but are not limited to:
- Interview, train, schedule, supervise and evaluate performance of assigned staff. Provide necessary staff support when required by vacancies/scheduling/work flow.
- Monitor staff workload; coordinate completion of required assignments; monitor whether staff are meeting requirements.
- Research, gather, analyze and report statistical data.
- Provide technical support to staff, as required.
- Support Intake Coordinator team with workflow and day-to-day tasks.
- Responsible for overseeing closed/inactive/reactivated cases and maintaining accurate records.
- Ensure data entries are accurate
- Responsible for overseeing implementation of new software for the intake and assessment team.
- Safeguarding client records and ensuring that everyone complies with the HIPAA rules and regulations
- May act as point of contact for manager on a as needed basis.
- Perform other related duties as assigned.
MINIMUMIN QUALIFICATIONS:
- BA/BS Degree in human services or related field OR BA/BS in an unrelated human services field plus 2 years of experience providing similar functions in a human services agency.
- Staff supervision including performance evaluation preferred.
- Fluency in English and one of the following languages preferred: Spanish, Korean, Tagalog, Vietnamese, Cantonese or Mandarin.*
- Working knowledge of Microsoft Office Suite, particularly, Word and Excel
- Preferred certifications: Microsoft Office Specialist (MOS): Excel Expert • Microsoft Office Specialist (MOS): Word Expert
- Demonstrated ability to analyze, plan, and coordinate workflow.
- Ability to work independently or as part of a group.
- Excellent verbal and written communication skills.
- Accuracy and attention to detail a must.
- Demonstrate cultural awareness and sensitivity and an ability to work effectively with culturally diverse populations.
BENEFITS:
At the Regional Center of the Easy Bay, we offer a full spectrum of competitive benefits including:
- 3 weeks paid vacation + 12 sick days
- 14 paid holidays + 3 floating holidays
- Multiple options for medical care (including Kaiser at 100% employer paid for employee)
- Dental and vision plans
- CalPERs Retirement (pension)
- Student Loan Forgiveness**
- Flex schedule, if applicable
- Work at Home schedules, if applicable
- Employee Assistance Program, including mental health care
**The Public Service Loan Forgiveness program is a federal program that forgives student loan debt for nonprofit employees after 120 qualifying payments. Employees who work at least 30 hours per week for a governmental, 501(c)(3) nonprofit, or other qualifying nonprofit organization may apply to have the balance of their student loans forgiven (tax free) after making 120 monthly payments.
Regional Center of the East Bay (RCEB) does not discriminate against job applicants on account of race, color, creed or religion, national origin including language use restrictions, sex, gender, gender identity or expression, age, sexual orientation, marital status, physical or mental disability, medical condition or HIV/AIDS status, political affiliation, military or veteran status, genetic characteristics, or ancestry.
Skills
As published by greenhouse · 40 questions · 12 written answers
Basics
First Name, Last Name, Email, Phone, Resume/CV, Cover Letter
Short answers (21)
- Home Address:
- How did you hear about RCEB and our current job opening?
- On what date would you be available for work?
- Have you ever applied to or worked for RCEB before?
- Do you have a membership in any professional or civic organization? optional
- Name of License/Certification (if applicable to job) optional
- License/Certification Issuing State: optional
- Employer #1: Name of Most Recent Employer
- Employer #1: Dates of Employment (from MM/YY-MM/YY)
- Employer #1: Reason for Leaving
- Employer # 2: Name of Employer
- Employer # 2: Dates of Employment (from MM/YY-MM/YY)
- Employer #2: Reason for Leaving
- Employer #3: Name of Employer
- Employer #3: Dates of Employment (from MM/YY-MM/YY)
- Employer #3: Reason for Leaving
- Employer #4: Name of Employer
- Employer #4: Dates of Employment (from MM/YY-MM/YY)
- Employer #4: Reason for Leaving
- PLEASE READ AND TYPE YOUR FULL NAME BELOW: I hereby certify that I have not knowingly withheld any information that might adversely affect my chances for employment and that the answers given by me are true and correct to the best of my knowledge. I further certify that I, the undersigned applicant, have personally completed this application. I understand that any omission or misstatement of material fact on this application, on any document used to secure employment, or in any interview may lead to rejection of this application or to immediate discharge if I am employed, regardless of the time elapsed before discovery. I hereby authorize Regional Center of the East Bay to thoroughly investigate my references, work record, education and other matters related to my suitability for employment and, further, authorize my former employers to disclose to the company any and all letters, reports and other information related to my work records, without giving me prior notice of such disclosure. In addition, I hereby release the Regional Center of the East Bay, my former employers, and all other persons, corporations, partnerships and associations from any and all claims, demands or liabilities arising out of or in any way related to such investigation or disclosure. I understand that nothing contained in the application or conveyed during any interview which may be granted is intended to create an employment contract between me and the Regional Center of the East Bay. In addition, I understand and agree that if I am employed, my employment is for no definite or determinable period and may be terminated at any time at the option of either myself or the Regional Center of the East Bay, and that no promises or representations contrary to the foregoing are binding on the Regional Center of the East Bay unless made in writing and signed by me and by the Regional Center of the East Bay’s Executive Director.
- Date:
Pick from a list (7)
- If hired, can you present evidence of your U.S. citizenship or proof of your legal right to live and work in this country?
- Are you at least 18 years old?
- Do you own or have unlimited access to an automobile?
- Do you have a valid driver’s license and applicable car insurance?
- Did you graduate with your diploma?
- Did you graduate from undergrad?
- Did you complete your degree? optional
Written answers (12)
- High School Name and Location of School:
- College/University Name and Location of School:
- Bachelors Degree Type (specify field of study)
- Graduate School Name and Location of School: optional
- Masters Degree Type (specify field of study) optional
- Describe any specialized training, research work, skills, etc. that you feel will be helpful to us in considering your application: optional
- Indicate any foreign language(s) you speak optional
- Has your license/certification ever been revoked or suspended? optional
- Employer #1: Your Position and Duties
- Employer # 2: Your Position and Duties
- Employer #3: Your Position and Duties
- Employer #4: Your Position and Duties