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Eakes Office Solutions

Internal Systems Administrator

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Description

Job Summary
Responsible for implementing and supporting company computer systems, network
infrastructure, and telephone systems.


Primary Job Duties/Responsibilities
SYSTEM MANAGEMENT
 Manage, and maintain all company telecommunication systems.
 Implement laptop, server, and personal computer systems on a consistent company-wide
basis.
 Possess a complete understanding of all company administered network systems.
 Oversee company servers and patch as necessary.
ADMINISTRATIVE
 Develop and maintain procedure documentation for all network/computer/telephone
systems.
 Accurately and completely maintain a record of all information systems equipment
including detailed specifications, date in service, and other critical records.
TRAINING
 Provide software application and phone system training to end users to improve
productivity/performance.
 On board employees in timely fashion with critical first day experience knowledge.
DATA SECURITY
 Aid in the implementation of and maintain data backup systems as assigned by the IS
Manager.
 Responsible planning, implementing, and ensuring data/physical security of all computer
systems in conjunction with the Director of Information Technology.
 Safeguard the integrity and reliability of computerized information/network systems by
establishing and monitoring security, backup, recovery, and anti-virus procedures.
SUPPORT
 Receive internal calls for support regarding problems related to all company information
systems, determine the appropriate corrective action, and work with other department
members to correct issues in an urgent manner.
 Identify areas of information systems need throughout the organization; then, develop
and implement management approved plans.
 Maintain servers and make changes as necessary.
 Assist in implementing any new hardware and software packages.
SERVICE/CUSTOMER SUPPORT
 A specified amount of time will be spent supporting end-user customers who utilize
digital imaging equipment and related software.
OTHER DUTIES AS MAY BE ASSIGNED

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See also

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