IT Application Engineer I, Amazon Leo, ALM365, Amazon Leo
Posted Updated
Description
Amazon Leo is building a low Earth orbit satellite broadband network to deliver fast, reliable internet to customers worldwide. The ALM365 team configures, deploys, and manages secure file sharing and productivity systems that enable collaboration across Amazon Leo. We are looking for an IT Application Development Engineer I to help build, configure, and support these systems in a compliance-driven environment, with a focus on hands-on development and operational support.
Key job responsibilities
- Develop and maintain automation (PowerShell/Python) to configure, deploy, and support file sharing and productivity systems
- Build and maintain Infrastructure as Code components for secure internal and external collaboration services
- Administer and support file sharing and productivity platforms, troubleshooting and resolving operational issues
- Resolve end-user support requests via ticketing, Slack, email, and live calls to minimize service disruptions
- Enforce least-privilege access, password management, and audit logging practices across productivity applications
- Partner with security and compliance teams to support existing policies and controls
- Write and maintain documentation for team processes and end-user guidance
A day in the life
You will join daily standups to discuss progress on projects and services across the team. On meeting days, you will attend operations reviews and project meetings. The team also has dedicated engineering days where you will be heads down on development, automation, and support work.
About the team
The ALM365 team owns Amazon Leo's productivity infrastructure, including secure file sharing and collaboration systems operating across classified environments. We partner closely with Security and Compliance teams to deliver reliable, compliant tools for a satellite broadband program.
Key job responsibilities
- Develop and maintain automation (PowerShell/Python) to configure, deploy, and support file sharing and productivity systems
- Build and maintain Infrastructure as Code components for secure internal and external collaboration services
- Administer and support file sharing and productivity platforms, troubleshooting and resolving operational issues
- Resolve end-user support requests via ticketing, Slack, email, and live calls to minimize service disruptions
- Enforce least-privilege access, password management, and audit logging practices across productivity applications
- Partner with security and compliance teams to support existing policies and controls
- Write and maintain documentation for team processes and end-user guidance
A day in the life
You will join daily standups to discuss progress on projects and services across the team. On meeting days, you will attend operations reviews and project meetings. The team also has dedicated engineering days where you will be heads down on development, automation, and support work.
About the team
The ALM365 team owns Amazon Leo's productivity infrastructure, including secure file sharing and collaboration systems operating across classified environments. We partner closely with Security and Compliance teams to deliver reliable, compliant tools for a satellite broadband program.