IT Business Partner Manager

IT Business Partner Manager

1. Strategy & Value Creation

• Define and develop IT strategies and technology roadmaps aligned with overall business goals.

• Establish vision, prioritize key initiatives, and oversee the development/improvement of core business systems (e.g., ERP, Core Systems).

• Drive innovation by exploring and adopting emerging technologies (e.g., AI, Data Analytics) to enhance business competitiveness.

• Define KPIs and measure business outcomes and ROI resulting from IT investments.

2. Project & Governance

• Manage large-scale or critical IT projects (Project Management) to ensure delivery within budget, timeline, and scope.

• Monitor and report IT and cybersecurity risks consistently.

• Oversee IT compliance to ensure alignment with company policies, PDPA, and relevant legal and regulatory requirements.

• Manage vendor relationships, including negotiation, performance evaluation, and service quality assurance.

3. Team & Operations Management

• Lead and develop the IT team to achieve operational excellence and foster continuous capability improvement.

• Prepare and control IT budgets, procurement, and cost optimization.

• Oversee IT infrastructure, network, and cloud systems to ensure maximum availability, reliability, and security.

Key Competencies

• Business Partnering: Strong ability to quickly understand business needs and translate them into effective IT solutions.

• Communication & Negotiation: Excellent presentation, stakeholder engagement, and executive-level negotiation skills.

• Technical Expertise: In-depth knowledge of ERP/Core Systems, IT Infrastructure, and Cybersecurity.