IT Call centre support

• Minimum 6 months to a year of IT call center experience

• Active Directory experience

• Password reset experience

• Ticketing System experience

• Windows/Outlook troubleshooting experience

• Remote Access experience

• Network connection troubleshooting experience

• Ability to actively seek a resolution for issue without assistance/think outside the box to aid in closing ticket in timely manner

• Escalation experience

• Professional attitude

All your information will be kept confidential according to EEO guidelines.