IT Project Coordinator

Job Summary:

The IT Project Coordinator coordinates the purchasing and installation of IT-related equipment and services for new club construction, remodels, and relocations. The role also coordinates internal IT projects across the organization, including software deployment and onboarding new platforms. This position works with the Construction and IT teams, vendors, and other internal stakeholders to keep project tasks on schedule and on track for completion. Reporting to the Senior Vice President of IT, the Coordinator works as part of the IT team to support IT operations and the needs of the organization.

Essential Job Functions:

• Coordinates IT purchasing and installation for each assigned project, from order through club opening, including new club construction, remodels, relocations, re-equips, and new technology systems/services.
• Schedules and follows up with vendors, carriers, and Field Technicians to keep installs on track.
• Places orders and ensures timely delivery of hardware and products, including internet circuits, TVs, Point of Sale equipment, IT racks, switches, and cabling.
• Participates in project kickoff and construction meetings to understand IT requirements and timelines.
• Frequently provides the construction project team with status updates on IT services, equipment, and installation.
• Maintains thorough documentation of timelines and order status to ensure timely project completion, and communicates delays or issues to the IT team promptly, escalating to the Senior Vice President of IT as needed.
• Follows and helps improve IT project checklists, standards, and documentation, and keeps order tracking and vendor contact records up to date.
• Routes IT support requests received during projects, such as account or network issues, to the IT team and follows up to confirm they are resolved, keeping project stakeholders informed.
• Other duties as assigned.