IT Specialist Level 1 (47188)

Job description

Summary

The IT Specialists role is to ensure the stable operation of all in-house Microsoft infrastructures. This includes planning, developing, installing, configuring, maintaining, securing, updating and optimizing all hardware with the Windows O/S installed. Responsible for escalated end user hardware and software support issues, and support staff training where required.

Responsibilities

• Manage servers, including, but not limited to, e-mail, print, database, RDS, IIS, and backup servers and their associated operating systems and software.
• Aid in the installation, configuration, maintenance, and troubleshooting of server hardware and software.
• Monitor email and ticketing queues for proactive self-assignment of tasks and respond in the appropriate manner (phone, email, in person). Inform other team members of work status.
• Provide escalated end user support for all phones, conferencing, and related hardware
• Document job functions and procedures as necessary.

Education/Experience/Certifications

• Associates Degree; or equivalent combination of education and experience.
• A+ is desirable.

Abilities/Key Competencies/Skills

• Ability to travel between locations
• Operate with a customer service approach.
• Demonstrate sound troubleshooting methodology and problem solving.
• Demonstrate quality management in the performance of duties.
• Demonstrate the ability to handle multiple tasks simultaneously.
• Effective oral and written communication skills.
• Ability to work as a team member as well as independently.
• Demonstrate appropriate time management and project planning skills.
• Seek self-development and learning opportunities.
• Strong knowledge of commonly used concepts, practices, and procedures within the field.
• Knowledge of Microsoft Windows Server 2008 R2/2012 R2 operating systems and understanding of basic networking.
• Experience, and understanding, of Microsoft SQL, Exchange, IIS, Shoretel, Sonicwall technologies is desirable.
• Understanding, of backup technologies, virtualization technologies, and Microsoft Active Directory is desirable.

Start your journey towards success, join our family and let's grow together!

Central Valley Meat Company is an Equal Opportunity Employer. Candidates are evaluated and selected based on their qualifications for the job in question. We do not base our employment decisions on employee's or applicant's citizenship, race, age, color, sex, religion, natural origin, sexual orientation, handicap, or disability, marital status, veteran status, reproductive health decision making, or any other basis prohibited by local, state, or federal law.

Central Valley Meat participates in E-Verify during the hire process for all new Team Members.