IT Support Engineer II

What You'll Do:

Configure, deploy & support servers, networks, firewalls, and M365.
Lead client integrations & infrastructure refreshes.
Resolve escalated PC/email/network issues.
Monitor backups, performance & security systems.
Document, train, and collaborate with vendors & clients.

What You'll Bring:

5–10 yrs in IT support or systems engineering.
Microsoft Server or M365 certification (preferred).
Strong network/server experience (Azure AD, VLANs, VPN, Wi-Fi).
Clear communicator with strong problem-solving skills.

Perks:

12 hours paid continuing education a month.
Abundant snacks available (onsite).
Fun culture, many hang out after hours (onsite).

Location: Remote - United States

Skills required for this job:

• AWS
• Documentation
• Email support
• Firewall
• Hyper-V
• IT support
• Microsoft Azure
• Microsoft Entra ID
• Microsoft SQL Server
• Performance monitoring
• Security system monitoring
• Systems engineering
• VLANs
• Virtual private network
• VoIP
• Wi-Fi