IT Systems Engineer

• The IT Systems Team at 𝕏 manages a dynamic and evolving virtual infrastructure that provides secure, high-performance, and reliable corporate resources for business-critical users and applications
• This role focuses on building, deploying, and managing internal Windows and Linux infrastructure while collaborating with other teams to develop scalable solutions
• Building, managing, and supporting complex application stacks on Windows and Linux Servers
• Providing Windows and Linux troubleshooting and technical support
• Deploy, configure and support VMware technologies, including vCenter, ESX and Horizon
• Use Puppet Enterprise to automate and manage configurations
• Working with other engineering teams and third-party vendors to implement scalable solutions
• Ensuring compliance by collaborating with internal audit and compliance teams
• Developing and maintaining standard operating procedures
• Participating in a 24/7 on-call support rotation
• Managing and monitoring all installed Windows and Linux systems and infrastructure
• Installing, configuring, testing, and maintaining operating systems and system management tools
• Proactively ensuring high levels of system availability and reliability
• Monitoring and optimizing application performance, identifying bottlenecks, and collaborating with developers to implement solutions
• Writing and maintaining custom scripts to improve system efficiency and automation

Benefits

• Health and wellness: Comprehensive health insurance including medical, dental, vision, and disability coverage
• Life and family: Life and AD&D insurance and fertility benefits to ensure our team’s well-being and peace of mind
• Flexible vacation: We work hard but avoid burn out. Take time off when you need it
• Visa sponsorship: We support international talent with visa sponsorship to join our team
• 401(k) plan: Retirement savings plan to secure your financial future

• Experience with VMware services, including VMware data center virtualization and VMware Horizon
• Managing large-scale Windows and Linux server environments
• Deep understanding of infrastructure management and automation
• Proficient with using Puppet to automate and manage configurations
• Configuration Management
• Outstanding analytical and problem-solving skills
• Familiarity with working in a source-controlled environment
• Proficiency in scripting languages such as Bash, Python, or Perl
• Managing scalable storage solutions, preferably NetApp
• 3 to 5 years of experience in the following:
• Virtualization at scale
• Strong understanding of Puppet Enterprise and Puppet Open Source
• Experience writing technical design documents and maintaining documentation
• Systems Engineering for Corporate Infrastructure
• Strong written and verbal communication skills
• Ability to translate business needs into technical solutions
• Strong understanding of basic networking concepts
• Developing and maintaining performance metrics for systems
• Familiarity with DevOps practices and CI/CD tools
• Knowledge of orchestration tools