IT Technician (TEMP)

This is a temporary position expected to last 3-4 months.

As an IT Member at North American Mental Health Services, you will play a crucial role in maintaining the organization's information technology systems, ensuring they run smoothly to support our critical operations. This position offers a fantastic opportunity for your career in IT within a dynamic and rewarding healthcare environment.

Key Responsibilities:

• User Support: Provide technical support and assistance to end-users, including staff and clients, in resolving hardware and software issues.
• Hardware Maintenance: Assist with the setup, configuration, and maintenance of computer workstations, laptops, printers, and other IT equipment.
• Software Support: Install, configure, and troubleshoot software applications used within the organization, including EHR (Electronic Health Record) systems.
• Network Assistance: Assist in the setup and maintenance of network equipment, ensuring stable connectivity for all users.
• Security Awareness: Promote and enforce IT security policies and guidelines to safeguard sensitive healthcare information.
• Documentation: Maintain accurate records and documentation of IT assets, service requests, and issue resolution processes.
• Inventory Management: Assist in managing IT inventory, tracking equipment, and ensuring proper allocation and disposal of assets.
• Training: Provide basic training to users on IT systems and best practices.