Laboratory Sales Administrator

Use your laboratory expertise to build client solutions Purpose and Scope of the Role Tetra Tech is seeking a Laboratory Sales Administrator to join its Laboratory Services team in Bedford. This role is ideal for someone from an analytical, scientific or laboratory operations background who is interested in developing in a client-facing commercial role. You will be a key point of contact for laboratory enquiries across water, food and environmental analysis services. Working with the Business Development Manager, you will prepare quotations using the Laboratory Information Management System, respond to technical and service-led queries, maintain accurate customer and sales activity records, and support the conversion of enquiries into confirmed work. Your Impact in this Position In the short term, you will build knowledge of Tetra Tech’s laboratory services, client base and internal systems, becoming a reliable contact for enquiries and quotation support. As you develop, you will help strengthen customer relationships, support sales pipeline activity and identify opportunities to grow existing accounts through gap analysis, cross-selling and excellent client care. Longer term, this role can support progression into technical sales, account management or business development within a global organisation that is Leading with Science®. Core Capabilities Scientific and Technical Understanding Apply your analytical, scientific or laboratory operations knowledge to understand client requirements and support accurate, appropriate service-led solutions. Client Communication Communicate clearly and confidently with technical contacts, customers and senior stakeholders, including by telephone, in meetings and through written follow-up. Commercial Focus Support customer care, identify opportunities within existing accounts and contribute to new business activity with sound commercial awareness. Accuracy and Organisation Maintain accurate information in LIMS, Excel and CRM systems while managing multiple enquiries and competing priorities in a fast-paced environment. Relationship Development Build trust with clients through proactive contact, responsiveness and a professional approach to enquiries, quotations and follow-up activity. Skills, Qualifications and Experience You will have a BSc or equivalent qualification in an appropriate scientific discipline, or comparable experience gained in analytical testing, laboratory operations or a related technical environment. A background in contract laboratory testing, scientific instrumentation, chemicals, laboratory chemistry, diagnostics, food testing, contaminated land or water testing would be highly relevant. You should be able to understand customer needs and present suitable technical or service-led solutions in clear language. Strong communication, presentation, interpersonal and influencing skills are important, together with confidence in telephone contact, customer meetings and relationship development. Experience maintaining customer and sales records using LIMS, Excel and CRM systems is expected. Experience in business development, technical sales, account management, developing sales pipelines, securing new opportunities, negotiation, exhibitions, conferences or networking events would be beneficial, but an analytical background is the preferred foundation for this role. Work Pattern and Location This is a full-time, on-site role based at Tetra Tech’s Bedford laboratory, working Monday to Friday, 9.00 am to 5.00 pm.