Logistics Network Manager

• Lead and manage the logistics operations team, setting daily priorities, allocating workload, monitoring performance, and providing coaching and development to team members.
• Oversee day-to-day logistics operations across inbound and/or outbound transportation, ensuring shipments are planned, executed, and delivered in line with agreed service levels and business requirements.
• Manage operational performance and KPIs, including on-time delivery, transit performance, shipment exceptions, cost performance, and carrier/service-provider performance.
• Provide first-level escalation management, ensuring operational issues, delays, capacity constraints, and other risks are quickly identified, investigated, and resolved with appropriate corrective actions.
• Coordinate with suppliers, carriers, service providers, and internal stakeholders to ensure alignment on shipment requirements, capacity, scheduling, priorities, and delivery performance.
• Monitor and manage transportation costs, identifying opportunities to improve utilization, consolidate shipments, optimize transportation modes, and reduce overall logistics expenditure.
• Review operational and shipping documentation, ensuring appropriate processes and controls are followed and recurring documentation or process issues are addressed.
• Manage carrier and service-provider performance, conducting regular performance reviews, identifying service gaps, and driving corrective and preventive actions where required.
• Support carrier sourcing and transportation solution development, working with Procurement and other relevant stakeholders to evaluate service capabilities, operational requirements, and cost competitiveness.
• Drive continuous improvement initiatives across logistics operations, identifying opportunities to simplify processes, improve productivity, increase visibility, reduce cost, and enhance service performance.
• Ensure operational compliance with established logistics processes, contractual requirements, internal controls, and applicable transportation and trade requirements.
• Maintain effective operational reporting and visibility, ensuring management and key stakeholders are informed of performance, significant risks, escalations, and required actions.
• Support logistics budget management and forecasting, monitoring actual expenditure against plan and identifying risks and cost-saving opportunities.
• Develop team capability and accountability, providing coaching, performance feedback, training, and support while creating clear ownership of operational activities.
• Support implementation of new logistics solutions and projects, ensuring operational requirements are understood and successfully transitioned into day-to-day operations.