Loss Prevention Deputy Manager

Loss Prevention Deputy Manager (Hubs)
Location: RugbySalary: £39,314Working Pattern: Monday to Friday
About the Role
We’re looking for a proactive and analytical Loss Prevention Deputy Manager to join our team in Rugby. You’ll play a key role in protecting client freight, reducing parcel loss and damage, and improving security and operational standards across our hub.
Working closely with operational management teams, you’ll use data, audits and investigations to identify risks, understand the causes of parcel loss and damage, and drive improvements across our processes. You’ll play an important role in ensuring operational procedures are followed consistently, identifying opportunities to improve performance and helping deliver a more efficient and accountable operation.
What You’ll Be Doing

Investigating and preventing theft, fraud and parcel loss, including monitoring CCTV and conducting vehicle checks and searches where required.

Analysing operational data, trends and performance reports to identify risks, investigate discrepancies and reduce loss and damage.

Conducting regular audits covering site security, parcel handling, client freight, Unidentified Freight (UF) and operational compliance.

Reviewing operational processes to identify weaknesses, understand root causes and implement improvements to prevent recurring issues.

Ensuring security and operational procedures are followed across all shifts, including site access, visitor checks and vehicle movements.

Reducing Unidentified Freight by ensuring correct processes are followed, challenging discrepancies and authorising items appropriately.

Working with operational teams to improve parcel handling, scanning, routing and other processes that impact parcel visibility, accuracy and service performance.

Investigating client-specific loss and damage issues, using data to identify root causes and drive improvements against agreed KPIs.

Ensuring relabelling processes are followed correctly, including GDPR requirements, and gathering evidence to support investigations.

Building strong relationships with Hub Managers and Shift Managers to challenge poor practices, improve compliance and embed lasting improvements.

What We’re Looking For

Experience working within a parcel operation, warehouse, distribution or similar fast-paced operational environment.

A good understanding of operational processes and how they impact parcel movement, tracking, accuracy and overall performance.

Strong analytical skills, with the ability to investigate issues, identify trends and translate findings into practical solutions.

Competence in Microsoft Office, particularly Excel, and Power BI.

Excellent communication and influencing skills, with the confidence to challenge processes and work with stakeholders at all levels.

A proactive approach to problem-solving, with the ability to manage multiple priorities and work independently.

Experience in loss prevention, security, investigations or operational auditing would be advantageous.

GCSEs in Maths and English are required; an audit qualification is desirable.

If you’re passionate about protecting our network, improving operational performance and driving a strong culture of security and accountability, this is a fantastic opportunity to make a real difference at Evri. You’ll work closely with operational leaders to identify risks, improve processes and ensure parcels are handled safely and efficiently from arrival to departure.
Ready to make an impact? Apply today and join Evri.