MANAGER ENVIRONMENTAL SERVICES, LATROBE HOSPITAL

Job Summary/Overall Objectives

The Environmental Services Manager is responsible for the 24-hour, day-to-day operation of cleaning, waste collection, and linen services . Manages, coordinates and monitors the environmental services staff to provide efficient, uninterrupted delivery of services to all departments. Provides in-service training. Maintains the hospitals and satellite locations of the internal and external physical environment in a sanitary, orderly, and esthetically acceptable state for the benefit of patients, visitors, and employees, as well as developing, implementing and abiding by the policies and procedures that meet all applicable regulatory agencies and Joint Commission guidelines

Essential Job Responsibilities (please add any additional job tasks below)

• The position is responsible for leading the department and accountable for Environmental Services Department
• This position has direct supervisory responsibilities such as hiring, coaching/mentoring, skills development, recognition and rewards, staff productivity, performance management and succession planning.
• Equitably and consistently apply and practice policies and procedures for all staff.
• Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations.
• Identify and implement revenue enhancement opportunities.
• Assure completion of staff competencies including mandatory education and programs relative to job specific criteria.
• Equitably and consistently apply and practice policies and procedures for all staff.
• Hold regular department meetings, assuring off shifts and satellite offices receive timely and accurate information.
• Build and strengthen relations through the fostering of two-way communication to diffuse sources of conflict.
• Act on most urgent tasks; prioritize and delegate workable systems.
• Establish performance measures to equitably evaluate staff using objective and job-based criteria; coach towards compliance and address variances.
• Provide regular feedback, praise, and recognition, reward accomplishments and results appropriately.
• Identify, evaluate, and select internal and external talent, assuring an acceptable fit with Independence Health’s desired culture; effectively match right person to right job.
• Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations.
• Develop staffing schedule for 24 hours/7 day week operation.
• Routinely order supplies based on previously established par levels and usage.
• Orient and train new employees.
• Maintains mandatory education to meet compliance of waste regulations; maintains regulatory files for the management of the waste streams
• Provides overall support to the Director for the daily and annual cleaning functions at the satellite facilities.
• Other duties as assigned.

Competency and Experience [Knowledge, Skills and Abilities]

Required Qualifications/Experience

• Associates Degree or higher in related field.
• Two (2)+ years supervisory/management experience in Environmental Services
• Strong leadership ability, good organizational skills, independent and critical thinking skills, sound judgment, and knowledge of legal aspects and liability of functional area.
• Strong ability to communicate complex and/or controversial topics and concepts to a wide and diverse audience.

Preferred Qualifications/Experience

• Bachelor’s Degree preferred
• Experience in Healthcare setting.

License, Certification & Clearances

• Act 34-PA Criminal Record Check from the PA State Police system.

Position Type/Expected Hours of Work

• Incumbent will be scheduled based on operational need (rotate shifts, standby, on-call, etc.).
• Travel may be expected locally between System locations.

Equal Employment Opportunity

Independence Health and its affiliated companies are Equal Opportunity Employers. It is their policy to prohibit discrimination of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, marital status, disability, veteran status, or genetic information, or any other classification protected by law. Independence Health and its affiliated companies will comply with all applicable laws and regulations.

Disclaimer

This job description is not designed to contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee. Moreover, duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Work Environment

Effective March 2020 or during pandemic: goggles, face shield and mask are required according to CDC guidelines

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential – Absolute Necessity. Marginal – Minimal Necessity. Constantly – 5.5 to 8 hours or more or 200 reps/shift. Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift. Rarely – Less than 0.25 hours or less than 2 reps/shift.	Physical Condition	Essential	Marginal	Constantly	Frequently	Occasionally	Rarely	Never
Extreme Heat							X
Extreme Cold							X
Heights							X
Confined Spaces							X
Extreme Noise(>85dB)							X
Mechanical Hazards							X
Use of Vibrating Tools							X
Operates Vehicle (company)							x
Operates Heavy Equipment							X
Use of Lifting/Transfer Devices							X
Rotates All Shifts							X
8 Hours Shifts	X		X
10-12 Hours Shifts	X			X
On-Call							X
Overtime(+8/hrs/shift; 40/hr/wk)							X
Travel Between Sites	X				X
Direct Patient Care							X
Respirator Protective Equipment							X
Eye Protection							X
Head Protection (hard hat)							X
Hearing Protection							X
Hand Protection							X
Feet, Toe Protection							X
Body Protection							X
Latex Exposure		X		X
Solvent Exposure							X
Paint (direct use) Exposure							X
Dust (sanding) Exposure							X
Ethylene Oxide Exposure							X
Cytotoxic (Chemo) Exposure							X
Blood/Body Fluid Exposure							X
Chemicals (direct use) Exposure							X
Mist Exposure							X
Wax Stripper (direct use)							X
Non-Ionizing Radiation Exposure							X
Ionizing Radiation Exposure							X
Laser Exposure							X

Physical Demands

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required. Essential – Absolute Necessity. Marginal – Minimal Necessity. Constantly – 5.5 to 8 hours or more or 200 reps/shift. Frequently – 2.5 to 5.5 hours or more or 32-200 reps/shift. Occasionally – 0.25 to 2.5 hours or 2-32 reps/shift. Rarely – Less than 0.25 hours or less than 2 reps/shift.	Physical Condition	Essential	Marginal	Constantly	Frequently	Occasionally	Rarely	Never
Bending (Stooping)		X				X
Sitting	X			X
Walking	X				X
Climbing Stairs		X				X
Climbing Ladders							X
Standing	X				X
Kneeling							X
Squatting (Crouching)		X				X
Twisting/Turning							X
Keyboard/Computer Operation	X			X
Gross Grasp		X			X
Fine Finger Manipulation		X			X
Hand/Arm Coordination		X			X
Pushing/Pulling(lbs. of force)		X				<10#
Carry		X				<5#
Transfer/Push/Pull Patients							X
Seeing Near w/Acuity	X				X
Feeling (Sensation)							X
Color Vision		X				X
Hearing Clearly	X			X
Pulling/Pushing Objects Overhead							X
Reaching Above Shoulder Level		X				X
Reaching Forward		X			X
Lifting Floor to Knuckle		X				<10#
Lifting Seat Pan to Knuckle	###						X
Lifting Knuckle to Shoulder	###						X
Lifting Shoulder to Overhead	###						X

When lift requirement is in excess of 50#, lift assistance (2 person) and/or transfer device is required