Manager, Institutional Research

Status: Full-Time / Exempt

Shift: Days

Description:

The Manager, Institutional Research is responsible for the leadership, direction, and delivery of Tulsa Tech's institutional research function. The position provides day-to-day supervision of Institutional Research Analysts while also contributing directly to research, data analysis, reporting, and institutional effectiveness initiatives. This role supports strategic planning, compliance, and evidence-based decision-making by providing actionable data and insights to district, division, campus, and program leadership.

Essential Functions:

1. Supervise, mentor, and support Institutional Research Analysts; establish priorities, assign and review work, monitor deadlines, promote staff development, and maintain consistent quality standards while directly contributing to research, analysis, reporting, dashboard development, data validation, and other project work.

2. Coordinate the collection, analysis, validation, and presentation of institutional data and key performance indicators; perform advanced quantitative and qualitative analysis, data mining, and trend analysis to support evidence-based decision-making at the district, division, campus, and program levels.
3. Partner with the Director of Information Technology, executive leadership, administrators, faculty, and staff to identify institutional research priorities, translate business questions into meaningful analysis, and respond to ad-hoc research and data requests based on institutional needs, deadlines, and available resources.
4. Lead the development of timely, actionable dashboards and indicators related to enrollment, completion, retention, student outcomes, program performance, and other institutional priorities, with an emphasis on identifying trends and early indicators that allow leaders to intervene before problems become lagging outcomes.
5. Coordinate Tulsa Tech's state and federal reporting responsibilities, including Gainful Employment and other regulatory reporting; provide research and data support for accreditation, institutional self-study, assessment, program review, strategic planning, enrollment management, institutional effectiveness, external surveys, and factual publications.
6. Improve institutional data collection and reporting by developing and maintaining standard operating procedures, data definitions, validation practices, documentation, automated processes, and data governance practices that improve data quality, timeliness, consistency, accessibility, and integrity.
7. Collaborate with Information Technology and other departments on reporting architecture, data repositories, business intelligence solutions, and historical and current data structures that support institutional research and analytics.
8. Coordinate and analyze student, faculty, staff, employer, and other surveys and conduct research studies or special projects used to evaluate and improve organizational and institutional effectiveness.
9. Maintain current knowledge of institutional research practices, state and federal reporting requirements, data analytics, visualization, and emerging methods for predictive and actionable analytics.
10. Foster collaborative, collegial, flexible, team-based, and customer-service-oriented relationships across the Technology Center and with external agencies; work effectively under multiple deadlines while maintaining accuracy, confidentiality, and data integrity.

11. Maintain dependable attendance and timely arrival in accordance with scheduled work hours.

12. Perform all other duties as may be assigned by supervisor.

Job Requirements:

• Minimum of five (5) years' experience in institutional research, research, assessment, data analysis, project management, or a related career area, or an equivalent combination of education and experience.
• Strong technical, statistical, and analytical skills, including working knowledge of relational databases, student information systems, business intelligence/reporting tools, and data visualization techniques.

• Experience using quantitative and qualitative research methods to analyze institutional performance, identify trends, and communicate actionable findings.

• Demonstrated experience coordinating projects, establishing priorities, and providing leadership or direction to staff; supervisory experience preferred.

• Strong presentation, written communication, interpersonal, and customer-service skills, including the ability to explain complex data to technical and non-technical audiences.

Education:
Bachelor's degree required; Master's degree in a related field preferred.

Salary Schedule:
SPMS

Hiring Range:
$65,174 to $83,220 annually, dependent on experience, plus additional $9,900 annual compensation for salary-in-lieu of dependent benefit coverage.

Benefits:
Employee Health, Dental, Vision, Life, Disability, Sick Leave, Vacation, Personal Leave, Pension Plan, 457 Savings Plan, and 25 paid holidays

Physical Demands:

This is an overview intended for compliance with the ADA – it is not an exhaustive list of the duties to be performed. Reasonable accommodations may be made to enable individuals to perform the essential functions of a specific position.

Regular Requirements: Stand for extended periods; sit for extended periods; twist at the neck and trunk; bend at the waist; stoop, kneel, crouch; lift/move up to 20 pounds; handle objects and tools with hands; repetitive use of fingers and hands.

Occasional Requirements: Reach with hands and arms overhead, above shoulder and horizontally; lift/move up to 40 pounds. Must be able to travel or work extended hours, as needed.

Visual Requirements: Close, color, peripheral, depth perception, ability to adjust focus.

Hearing/Speaking Requirements: Adequate to exchange information.

Closing Date:
For maximum consideration, receipt of application material is November 2nd. However, the position will remain open until filled.

Note: Tulsa Tech is an Equal Opportunity Employer