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Airwallex

Manager, Sales Development, SME & Growth

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Description

About Airwallex

Airwallex is the AI-native financial operating system for a real-time, intelligent economy. More than 675,000 businesses, including McLaren Racing, Qantas, SHEIN, and TikTok, use us, directly or through our platform partners, to run their financial operations or build and monetize financial products of their own.

We started in Melbourne in 2015 to build the infrastructure global commerce runs on. We're the regulated backbone behind global payments: not by accident, but by design. A decade plus, 85+ licenses, and a financial infrastructure spanning North America, Europe, the Middle East, and Asia-Pacific.

We're co-headquartered in San Francisco and Singapore, with more than 2,700 people across 27 offices. We hire builders with founder-level energy, people who move fast with good judgment, dig in with real curiosity, and make calls from first principles rather than waiting to be told what to do. Read our operating principles to see it in full.

How you'll make impact

You’ll build and lead Airwallex’s Sales Development function for the Benelux region, owning the outbound pipeline engine for our SME & Growth business. You’ll hire, coach and develop a high-performing SDR team, set clear performance expectations, and build repeatable processes that generate high-quality pipeline at scale. You’ll partner with Marketing, Account Executives and Revenue Operations on targeting, qualification, Salesforce handovers, funnel conversion and pipeline health, while using data to improve performance across segments, markets and account plays. You’ll also scale an AI-assisted outbound engine, using prospecting tools and workflow automation to improve lead sourcing, account research, personalisation and sequence testing, with clear guardrails for quality and compliance.

  • Build and lead a high-performing SDR team through hiring, coaching, onboarding, feedback and clear progression paths.

  • Own opportunity creation, pipeline value, conversion, activity levels and reporting, using performance data to improve outcomes.

  • Build and continuously improve a data-driven outbound strategy across priority segments, markets and account plays.

  • Partner with Marketing on targeting, messaging, campaigns, lead follow-up SLAs and inbound qualification.

  • Improve qualification, Salesforce handovers, funnel conversion and pipeline health in partnership with Account Executives and Revenue Operations.

  • Scale an AI-assisted outbound engine that improves lead sourcing, account research, personalisation and sequence testing, while maintaining clear quality and compliance guardrails.

You'll work from our Amsterdam office three days a week.

What we're looking for

Essentials

  • Experience leading an outbound SDR or sales development team in a high-growth technology company.

  • A track record of hiring and developing early-career sales talent and building repeatable processes that deliver against ambitious targets.

  • Strong cross-functional partnership skills across Marketing, Sales, Revenue Operations and People & Talent.

  • Experience with Salesforce or another modern CRM and sales engagement tools, plus experience implementing AI-enabled prospecting or workflow automation to improve personalisation and SDR efficiency.

  • Comfort operating in a metrics-driven environment, with ownership of opportunity creation, pipeline value, conversion, activity levels and reporting.

  • Excellent written, numerical and verbal communication skills, with the ability to simplify complexity and coach effectively.

  • Professional fluency in English.

  • Strategic thinking, pragmatic execution and a bias towards action, continuous improvement and ownership.

Preferred

  • Professional fluency in Dutch.

  • Familiarity with payments, FX, cards, treasury, spend management or complex B2B SaaS.

  • Experience establishing AI and automation guardrails for quality, compliance and measurable pipeline impact.

  • Experience contributing to regional go-to-market strategy, including value propositions, pitch narratives and local-market outreach.

You'll thrive here if

  • You have a track record of hitting your numbers, and you’re motivated by stretch goals.

  • You own the outcome and you don't wait for permission to fix what's broken.

  • You’re comfortable making decisions with incomplete information and moving quickly anyway.

  • You communicate clearly and directly across cultures, and you're thoughtful about how context shifts meaning across borders.

  • You know when to align and when to just decide. Collaboration isn't a way to avoid accountability.

Learn more about your team

SME & Growth at Airwallex is about more than closing deals. We help small and mid-market businesses solve real financial challenges across borders: getting paid globally, managing multi-currency accounts, paying suppliers, and running spend across markets from a single platform. You're not selling a feature. You're helping founders and finance leaders replace fragmented financial operations with one global system that actually scales.

It's a function for sellers who like to build, not follow a script: curious, resourceful, and comfortable figuring things out in markets that are still wide open. You get real autonomy to create value, build relationships, and move opportunities forward.

If you want to sell a serious product, solve real problems for ambitious businesses, and build your career fast, this is a place to do it.

Applicant Safety Policy: Fraud and Third-Party Recruiters

To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @ email address. Please apply only through or our official LinkedIn page.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Skills

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See also

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