Medical Assistant

We’re unique. You should be, too.

We’re changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

***$3500 SIGN-ON BONUS***
<font size="14">ESSENTIAL JOB FUNCTIONS:</font>
The Medical Assistant will perform administrative and certain clinical duties under the direction of ChenMed physician, by scheduling appointments, maintaining medical records, billing, and coding for insurance purposes. Other duties may include taking and recording vital signs and medical histories, preparing patients for examination and administering medications as directed by physician.
<b>Primary Duties and Responsibilities</b>
<ul> <li>Provide extraordinary customer service to all internal and external customers (including patients and other ChenMed team members) at all times.</li> <li>Record patients' medical history, vital statistics and information such as test results in medical records.</li> <li>Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.</li> <li>Interview patients to obtain medical information and measure their vital signs, weight, and height.</li> <li>Authorize drug refills and provide prescription information to pharmacies.</li> <li>Clean and sterilize instruments and dispose of contaminated supplies.</li> <li>Show patients to examination rooms and prepare patients for the physician.</li> <li>Explain treatment procedures, medications, diets and physicians' instructions to patients.</li> </ul> <i><b>Other responsibilities may include:</b></i>
<ul> <li>Help physicians examine and treat patients, handing the physician instruments and materials or performing such tasks as giving injections or removing sutures.</li> <li>Collect blood, tissue or other laboratory specimens, log the specimens, and prepare them for testing.</li> <li>Authorized individuals will use the ChenMed Rx system to dispense patient medication(s).</li> <li>Ensure accuracy of medications provided to patients.</li> </ul>

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

• Measures and records patient vital signs; records patient interview and medical history.
• Catalogs and communicates patient needs to the PCP, Clinician, Specialist and/or other clinical personnel.
• Prepares patients for examinations and performs routine screening tests; assists physician with exams; explains treatment procedures and physicians' instructions to patient.
• Observes patients and reports any changes in patient conditions to the PCP, Clinician, Specialist and/or other clinical personnel.
• Perform non-critical medical and therapeutic procedures based on medical instructions. Collects phlebotomy and other lab specimens; performs basic waived lab tests.
• Prepares and administers medications; changes dressings, applies bandages, removes sutures and other first aid procedures; uses CPR skills when necessary, all under physician supervision.
• Maintains supplies, equipment, stocks and sterilizes instruments; practices OSHA safety standards; performs accurate, legal, and ethical documentation at all times.
• Processes patient phone messages, returning calls and routing them to other team members as appropriate; calls patients to obtain and relay pertinent information for the physician.
• Upon physician approval and authorization, calls in prescriptions to the pharmacy. Uses communication skills with appropriate medical terminology; and follows appropriate legal and ethical professional conduct; authorized individuals will use the ChenMed Rx system to support physician medication dispensing.
• Provides health coaching to a defined group of patients to support healthy lifestyle choices. Follows up with coached patients via weekly calls.
• Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

• Knowledge of medical products, terminology, services, standards, policies and procedures
• Excellent interpersonal and customer service skills with a heart of compassion and empathy towards our patients and families
• Exceptional oral and written communication skills, time management skills and organizational skills
• Ability to effectively collaborate and partner with team members, including physicians ,other clinicians, leaders, and staff
• Mindset focused on resolving problems for patients and achieving team goals
• Skilled in basic phone and computer operation
• Must be detail-oriented to ensure accuracy of reports and data
• Ability to maintain effective and organized systems to ensure timely patient flow
• Ability to act calmly in busy or stressful situations
• Proficient skills in Microsoft Office Suite products including Word, PowerPoint, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
• Ability and willingness to travel to local centers as needed for coverage
• Spoken and written fluency in English
• Flexible to work evening, weekends and/or holidays as needed

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or equivalent education (GED) required
• Graduation from a nationally accredited Program in one of the following is required: Medical Assistant, Patient Care Technician Program, Emergency Medical Technician (EMT) or Paramedic
• A minimum of 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT or Paramedic required
• BLS for Healthcare Providers required
• Experience working with geriatric patients is a plus
• EMR system experience preferred

EDUCATION AND EXPERIENCE CRITERIA:

• High school diploma or equivalent is required. Graduate from a nationally accredited Medical Assistant program OR equivalent healthcare preparation (i.e. foreign-trained physician, paramedic, etc.) is required.
• One (1) year Medical Assistant or similar work experience in corresponding setting is preferred. Experience working with geriatric patients is a plus. EMR system experience is preferred.
• CPR for Healthcare Providers is required.

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PAY RANGE:

$17.0 - $24.26 Hourly

The posted pay range represents the base hourly rate or base annual full-time salary for this position. Final compensation will depend on a variety of factors including but not limited to experience, education, geographic location, and other relevant factors. This position may also be eligible for a bonuses or commissions.

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people’s lives every single day.

Current employees, if you want to apply to our internal career site, please click HERE

Current Contingent Worker please see job aid HERE to apply

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