Medical Assistant Phone Triage

Position Summary:

The Phone Triage Medical Assistant is responsible for coordinating nephrology patient care by triaging patient phone calls, relaying information in a timely manner by utilizing the EHR to enter messages into the patients chart

Essential Job Functions:

• Perform routine clinical tasks to support assigned provider(s).
  • Answer phones, respond to voicemails and use the electronic health record to enter messages into the patients chart.
  • Room patients including but not limited to: obtaining vital signs such as height, weight, and blood pressure, reviewing/updating patients medication list, and obtaining a urine specimen for urinalysis.
  • Prepare electronic health records for the physician, including making sure all necessary records are accounted for before the visit (labs/radiology/testing).
  • Process prescription refills and obtain prior authorization for medications.
  • Maintain supplies, equipment, and stock exam rooms; practice HIPAA & OSHA compliance and safety standards.
  • Perform accurate, legal, and ethical documentation at all times.
  • Perform miscellaneous job duties as requested.
  • Travel to other KSOSN clinics as required